Sales - Supervisor

NEW LOOK; Sheffield; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Supervisor to enhance the shopping experience in their Sheffield store. This role involves collaborating with the Store Manager to ensure exceptional service, inspiring the team, and maintaining high standards. The ideal candidate will have a passion for fashion, strong retail management experience, and a commitment to customer satisfaction. Join a company that values diversity, inclusion, and personal development, and be part of a team that celebrates unique styles and fosters a positive shopping environment. If you are ready to make a difference in the retail world, this opportunity is for you.

Benefits

Flexible Working Patterns

Training and Development Opportunities

Inclusive Work Culture

Qualifications

• Previous retail management experience in a fast-paced environment.
• Passionate about customer service and team development.

Responsibilities

• Implement the ultimate shopping experience for customers.
• Inspire and lead your team to deliver high-quality results.

Skills

Retail Management Experience

Customer Service

Team Leadership

Trend Awareness

Education

High School Diploma

Retail Management Training

Job description

Meadowhall, Sheffield S9 1EP, UK Req #2110

23 April 2025

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

About the role:

As a Supervisor with New Look, you will work with your Store Manager to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service, and they want to return back to us. You will inspire your team to ensure that our customers look good and can express themselves with the latest fashion wherever and whenever they want. You’ll achieve this by setting exceptional standards and leading your people to deliver high quality results.

About you:

Every single person makes New Look the incredible place it is, and together we’re unstoppable. You are someone who expresses your style your way and inspires your team to do the same. You will have an eye for the latest trends, and champion our customers to express their own unique style.

You will be passionate about service and creating a relaxed, friendly and customer focused experience. As well as championing your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager.

You will have previous retail management experience, gained from a fast-paced environment with a track record of delivering results through a team.

Just one more thing:

We know that your unique work history might not meet all our requirements, but you think you’d be a great fit for this role... apply anyway, we’d love to hear from you!

Why New Look?

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer; our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.

Please ensure that your CV is in simple format e.g. Microsoft Word when applying to ensure a smooth application process.

• Job Family: Retail
• Job Function: Retail Sales Team Leader - 9