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Tattoo Sales Supervisor

No Regrets Tattoo Studios

Manchester

On-site

GBP 28,000 - 36,000

Full time

Yesterday

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Job summary

No Regrets Tattoo Studios in Manchester seeks a passionate Tattoo Sales Supervisor to enhance client experiences. This role involves providing exceptional customer service, managing bookings, and guiding clients through the tattoo journey. If you have strong communication skills and a keen interest in tattoos, we want to hear from you.

Benefits

Bonus / Commission pay

Company pension

Health Care

Discounted Services

Qualifications

4 years experience in sales or customer service required.
Understanding of tattoo processes desirable.
Interest in tattoos and new innovations within the industry essential.

Responsibilities

Consult with clients for personalized service.
Manage studio systems and booking enquiries.
Build relationships with artists and clients.

Skills

Customer service

Communication

Sales

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Direct message the job poster from No Regrets Tattoo Studios

Are you passionate about tattoos? Do you have experience in delivering excellent customer service? This might be the role for you.

Established in Cheltenham in 2008, No Regrets now has twelve studios across the country with the clear vision to connect tattoo collectors with artists. Creating a unique collaboration through the journey from inspiration and design to tattoo; connection is at the centre of what we believe leads to great artwork on the skin.

NR is looking for a proactive and enthusiastic Tattoo Sales Supervisor for their Manchester location. The role will require the candidate to have strong customer service experience and empathetic communication skills, with an interest in tattoos.

The Job:

Act as a consultant to all clients as part of the studio sales process, providing advice and recommendations to ensure the best possible service and outcome.
Understand and deliver on KPI’s, working to achieve and exceed the goals of the business. Understand the importance of repeat custom and the value of recommendations.
Deal with all booking enquiries, through telephone, email and face-to-face. Ensure proactive management of all studio systems and reporting.
Have a clear focus on the client's journey, delivering a personal service to each client. Strive to always exceed expectations.
Build excellent relationships with the artists, understanding the different styles and preferences of each artist to match them perfectly with each client.
Work proactively within all aspects of the role, showing care and attention to detail with every task.

An understanding of the tattoo process and being able to advise clients effectively is essential to this role.

About You:

An interest in tattoos and new innovations within the industry is essential or a willingness to learn.
An understanding of the tattoo process from enquiry through to aftercare, is also desirable.
Self-starter with a proactive approach to understanding a growing business.
Previous experience in a luxury brand, ideally within customer service or sales, of at least 4 years is essential.
Excellent communication skills, whether in person, over the phone or via email. You will often be translating a clients’ vision to the artist and vice versa, so the ability to relate to people on multiple levels is essential.
You will need to be personable and confident around new people, as you will be meeting new clients frequently and working with a diverse team.

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Occasional travel between studios may be required so you will either need a full, clean driving licence with access to a car, or be willing to travel via public transport.

The ideal candidate will be based in the Manchester area (or within a commutable distance) in order to work within the studio.

This role is not a tattoo apprenticeship, nor will it lead to one.

Job Types: Full-time, Permanent

Additional pay:

Bonus / Commission pay
Company pension
Health Care
Discounted Services

Schedule:

8 hour shift
Tuesday - Saturday

Experience:

Sales: 4 years (required)

Job Types: Full-time, Permanent

Additional pay:

Commission pay
Company events
Company pension

Experience:

Sales: 4 years (required)

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Sales and Business Development
Industries
Retail Art Supplies

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