Sales Supervisor

Jewson; Scarborough; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Pension schemes

Life assurance

Professional development programs

Flexible working hours

Job summary

A leading building materials supplier in Scarborough is seeking a Sales Supervisor to lead the team with a balance of supervisory and hands-on duties. You will ensure customer satisfaction and nurture a productive work environment. Ideal candidates will embody enthusiasm, decency, team spirit, and pride in their work. They will benefit from professional development opportunities, competitive salary, bonuses, and a flexible working model. Join a community that prioritizes growth and success!

Qualifications

• High levels of customer satisfaction with frequently returning customers.
• Passion for the merchant world and a positive attitude.
• Ability to work collaboratively in a team environment.
• Ability to collaborate well within a team.
• Pride in delivering top‑quality results.

Responsibilities

• Acknowledge every customer and provide excellent service.
• Monitor team metrics to meet operational goals.
• Train and mentor new team members on company policies.
• Train and mentor new staff on policies and best practices.
• Collaborate across departments to streamline processes and communication.
• Maintain high standards across counter, shop floor and yard.
• Operate and manage on‑site tasks and safety practices.
• Communicate pricing credibly to customers and stay updated on trends.

Skills

Customer Service

Enthusiasm

Team Spirit

Pride

Pride

Job description

Sales Supervisor – Jewson – Scarborough

Jewson, part of Stark UK, believes that our greatest asset is our people. We are a vibrant community driven by decency, passion, and pride in everything we do. We’re committed to creating a dynamic workplace where everyone can thrive and unleash their full potential.

We are currently recruiting a Sales Supervisor to join our branch in Scarborough.

As the successful candidate, you will lead from the front, maintaining a balance between supervisory and hands‑on responsibilities within the branch.

This position can be offered on a full‑time or part‑time basis, with standard hours of Monday to Friday, 7:00 a.m. to 5:00 p.m., and every other Saturday from 8:00 a.m. to 12:00 p.m.

What You’ll Be Doing

• Acknowledge every customer, ascertain their needs and wow them with quick and efficient service.
• Monitor team metrics and performance to ensure targets are met and operational goals are achieved.
• Address customer inquiries and complaints effectively, ensuring timely and satisfactory resolutions.
• Train and mentor new team members on company policies, procedures, and customer service best practices.
• Collaborate with other departments to streamline processes and improve communication.
• Maintain excellent standards across the counter, shop floor and yard.
• Operate machinery safely and carry out key operational activities such as offloading, picking, packing, restocking and loading vehicles.
• Adhere to all company practice and policy, especially in relation to health and safety, compliance and business controls.
• Understand our approach to pricing and be able to communicate credible prices.
• Stay updated on industry trends and best practices in customer service.
• Support business initiatives to increase sales, margin & service as required.
• Maintain a positive and motivating work environment, fostering teamwork and collaboration among team members.
• Open and close the branch as required.

What We’re Looking For

• Customer Service – High levels of customer satisfaction with frequently returning customers and growing live accounts.
• Enthusiasm – You radiate positivity and possess an unyielding passion for the merchant world.
• Decency – You embody honesty and integrity, contributing to a workplace built on respect and ethics.
• Team Spirit – You thrive in collaborative settings, believing that together we can achieve greatness.
• Pride – You take pride in your work and are dedicated to producing top‑notch results.

Why Choose Us?

• Quality – We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
• Supportive Environment – Join a culture that prioritises your growth, with the resources and support you need to excel.
• Professional Development – We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
• Great Benefits – Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!
• Work‑Life Balance – We value your well‑being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.

What's Next

• If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
• Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!

Seniority level

Associate

Employment type

Full‑time

Job function

Wholesale Building Materials

Location

Scarborough, England, United Kingdom

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