Sales Specialist - Enterprise Service Management

Scc; Birmingham; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid working

2 volunteering days a year

Competitive benefits package

Job summary

SCC is recruiting an Enterprise Service Management Sales Specialist to drive growth of the ServiceNow and digital workflow proposition. You will identify opportunities, build pipeline and engage senior stakeholders across enterprise and public sectors.

Based in London with hybrid working, the role reports to the Talent Acquisition team; 2-stage interview; permanent contract; competitive salary and wide benefits.

Qualifications

• Proven experience selling Enterprise Service Management or enterprise software solutions.
• Strong knowledge of ServiceNow and its ITSM/ITOM/CSM workflows.
• Track record building pipeline and achieving commercial targets.
• Experience engaging senior stakeholders and delivering value propositions.

Responsibilities

• Develop and execute Enterprise Service Management sales plans across new and existing customers.
• Build qualified pipeline and deliver against revenue and gross margin targets.
• Engage CIO, IT and business stakeholders to shape value-led solutions.
• Lead discovery conversations, workshops, business cases and executive presentations.
• Act as ServiceNow SME, identifying opportunities across key workflows.
• Collaborate with Account Managers, Solution Architects and ServiceNow teams to close opportunities.

Skills

Enterprise Sales

ServiceNow

Digital Workflow

Stakeholder Management

Pipeline Building

ITSM ITOM CSM

Tools

ServiceNow

Job description

About The Role

We are actively building diverse teams and welcome applications from everyone.

Role:Sales Specialist - Enteprise Service Management

Location: London(SCC operate hybrid working, which comprises of a mix of office and home working)

Contract Type:Permanent

Salary Package: C ompetitive salaryplus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours:9.00 am – 5.30 pm, Monday – Friday

Interview Process:2-stage process

Why SCC?

• An inclusive workplace
• Excellent package: solid basic and company benefits
• Hybrid working & core hours in line with role requirements
• Career development and life-long learning opportunities
• Opportunity to join Europe's largest privately-owned IT Company

Role purpose:

The Enterprise Service Management Specialist will drive growth of SCC’s Enterprise Service Management proposition, with a focus on ServiceNow, workflow automation and digital transformation.

The role will identify and shape customer opportunities, build pipeline and revenue, and act as a trusted advisor to senior stakeholders across enterprise and public sector customers.

Key responsibilities:

• Develop and execute Enterprise Service Management sales plans across new and existing customers.
• Build qualified pipeline and deliver against agreed revenue and gross margin targets.
• Engage CIO, IT and business stakeholders to understand priorities and shape value-led solutions.
• Lead discovery conversations, customer workshops, business cases and executive presentations.
• Act as SCC’s ServiceNow subject matter expert, identifying opportunities across key workflows including ITSM, ITOM, CSM, HRSD, SPM, SecOps, GRC and AI-enabled automation.
• Work with Account Managers, Solution Architects, Professional Services, ServiceNow and SCC teams to progress opportunities through to successful commercial outcome. Support proposals, commercial negotiations and development of repeatable Enterprise Service Management propositions.

Skills and experience:

Essential

• Proven experience selling Enterprise Service Management, ServiceNow, digital workflow or enterprise software solutions.
• Strong understanding of the ServiceNow platform and relevant workflows such as ITSM, ITOM, CSM, HRSD, SPM, SecOps or GRC.
• Track record of building pipeline, winning complex opportunities and achieving commercial targets.
• Experience engaging senior customer stakeholders and creating value propositions, business cases and presentations.
• Strong commercial acumen, communication and stakeholder management skills.
• Experience working in an IT reseller, MSP, systems integrator, consultancy or software vendor environment.

Desirable

• ServiceNow accreditations or certifications.
• Experience selling professional or managed services.
• Knowledge of AI-enabled workflow automation, IT operations or service management best practice.

About Us

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.

Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/

Sustainability at SCC - https://www.scc.com/sustainability-at-scc/

Life at SCC - https://www.linkedin.com/company/scc/life