Business Analyst

SCC; Birmingham; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Flexible benefits scheme

Paid volunteering days

Career development opportunities

Job summary

SCC is seeking a Business Analyst to play a crucial role in their IT Transformation programmes based in Birmingham. You will gather and present business requirements critical for project success, working in a hybrid environment that combines office and home working.

The ideal candidate will have proven experience in business analysis and large-scale transformations, a degree or equivalent, and strong skills in Agile methodologies and Microsoft D365 CRM/ERP. Join SCC and help shape the future of technology solutions.

Qualifications

• Proven experience in large-scale business transformation projects.
• Hands-on experience with Microsoft D365 CRM/ERP applications.
• Expertise in business process mapping and analysis.

Responsibilities

• Drive agile methodologies within the team.
• Identify and analyze complex business problems.
• Lead analysis and identification of business changes.

Skills

Business Analysis

Agile Methodologies

Microsoft D365 CRM/ERP

Business Process Mapping

Education

Degree or equivalent experience

Job description

About The Role

We are actively building diverse teams and welcome applications from everyone.

Role: Business Analyst

Location: Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)

Contract Type: Permanent

Salary Package: competitive salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours: 9.00 am – 5.30 pm Monday – Friday

Interview Process: 2-stage process

Why SCC?

• An inclusive workplace
• Excellent package: solid basic and company benefits
• Hybrid working & core hours in line with role requirements
• Career development and life‑long learning opportunities
• Opportunity to join Europe's largest privately‑owned IT Company

Role purpose

As a Business Analyst at SCC, Europe's largest independent IT services group, your role will be instrumental in supporting the organisation's commitment to technology excellence. In the dynamic landscape of our IT Transformation programmes, spanning the next three years, you will play a crucial part in gathering and presenting business requirements for various IT projects. Servicing as a bridge between business units, organisational stakeholders, and the solutions/development delivery team, you will liaise effectively to comprehend and document current business operations and future needs. Your expertise will assist in identifying optimal strategies for change, aligning with the organisation's overarching business goals. Join us in shaping the technological future of SCC and contributing to the delivery of top‑notch services to our diverse range of medium/large‑sized commercial and public sector clients nationwide.

Key responsibilities

• Agile Methodology Implementation: Drive agile working methodologies within the team, identifying and comparing optimal processes and delivery methods. Measure and evaluate outcomes, actively contributing to decision‑making on the best approach.
• Comprehensive Business Analysis: Apply structured approaches to identify, investigate, analyse, and communicate complex business problems and opportunities within defined projects. Ensure a thorough understanding of business requirements and challenges.
• Business Modelling Proficiency: Model various business elements independently, understanding the impact of potential changes on processes, systems, structures, data, and roles. Articulate how these components interact with one another.
• Business Process Improvement Leadership: Take charge in identifying opportunities to enhance business performance within specific projects.
• Lead the analysis, identification, design, prioritisation, and implementation of process and business changes, contributing to improved operations and services.
• Business Process Testing Expertise: Apply business analysis and evaluation skills independently to support the design, execution, and assessment of business process tests and usability evaluations within project parameters.
• Requirements Definition & Management: Identify, analyse, challenge, and validate business and user requirements. Coordinate and review the prioritisation of requirements, working under limited supervision to ensure alignment with project goals.
• Stakeholder Relationship Management: Identify, analyse, manage, and monitor relationships with internal and external stakeholders. Facilitate effective communication and collaboration to ensure project success.
• Systems Analysis Proficiency: Identify and analyse IT system capabilities, developing models and system requirements for bespoke IT systems or software packages. Ensure alignment with organisational objectives and project requirements.
• Testing Process Understanding: Comprehend the stages and purpose of testing, actively supporting the use of relevant tools and techniques. Contribute to the overall quality assurance process within the IT projects.
• Strategic Alignment: Ensure that business analysis activities align with SCC's IT Transformation programmes and the broader organisational goals. Contribute proactively to shaping the technological future of the organization through effective business analysis.

Skills and experience

• Educational Qualification: Hold a degree or possess equivalent experience, demonstrating a solid educational background to support the complexities of the role.
• Proven Business Analysis Experience: Showcase substantial experience in business analysis, particularly in large‑scale business transformation projects. Demonstrate expertise in applying structured business analysis methodologies for multi‑million‑pound initiatives.
• Microsoft D365 CRM/ERP Proficiency: Demonstrate hands‑on experience with Microsoft D365 CRM/ERP applications, showcasing specific expertise in modules and business processes. Highlight how this knowledge enhances your ability to contribute to technology enterprise platforms.
• Business Analysis Expertise: Illustrate a strong business focus and extensive experience in business analysis, requirements development, and reporting. Provide examples of how your skills have positively impacted business operations and contributed to successful project outcomes.
• Business Process Mapping and Analysis: Exhibit expertise in business process mapping and analysis, showcasing your ability to work with people, process, and technology to devise innovative solutions. Share experiences where you have contributed to the optimisation of business processes.
• Methodology Knowledge: Demonstrate a deep understanding of structured business analysis methodologies and best practices. Highlight your knowledge of requirements definition and reporting methods, emphasising your ability to contribute effectively to SCC's IT Transformation programmes.

About Us

SCC is Europe's largest privately‑owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non‑membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.

Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/

Sustainability at SCC - https://www.scc.com/sustainability-at-scc/

Life at SCC - https://www.linkedin.com/company/scc/life