Sales & Service Store Associate

JDSports; Crewe; In loco; GBP 20.000 - 23.000; Tempo pieno

Descrizione del lavoro

JD Sports in Crewe is seeking a Store Colleague to deliver exceptional customer experiences on the shop floor. You will greet customers, help with product information, replenish stock, maintain displays, and handle daily store operations with a positive team approach.

Ideal candidates will be comfortable in a fast-paced retail setting, willing to learn new skills, and able to follow company processes including health and safety guidelines to keep the store running smoothly.

Competenze

• Experience in delivering high-quality customer service.
• Ability to identify customer needs and suggest suitable products.
• Comfort working in a fast-paced retail environment.
• Ability to adapt communication style to different customers.
• Willingness to follow company processes and safety guidelines.

Mansioni

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Conoscenze

Customer service

Teamwork

Organizational skills

Communication

Willingness to learn

Descrizione del lavoro

JD Sports in Crewe is seeking a Store Colleague to deliver exceptional customer experiences on the shop floor. You will greet customers, help with product information, replenish stock, maintain displays, and handle daily store operations with a positive team approach.

Ideal candidates will be comfortable in a fast-paced retail setting, willing to learn new skills, and able to follow company processes including health and safety guidelines to keep the store running smoothly.