Sales & Service Executive Carzone

RB Global Inc.; United Kingdom; Remote; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Training & development

Job summary

IAA in Winsford is seeking a motivated Sales & Service Executive to drive vehicle sales and deliver outstanding customer service from enquiry to purchase. You will promote our vehicle range, build strong customer relationships, and contribute to business growth within a fast-paced automotive environment.

The role emphasizes achieving sales targets, teamwork across departments, and staying current with market trends while providing an exceptional customer experience.

Qualifications

• Experience in vehicle sales or retail sales focused on customers.
• Proven ability to meet or exceed sales targets.
• Strong customer service and relationship-building skills.

Responsibilities

• Present, promote and sell vehicles to customers and prospects.
• Build and maintain strong customer and supplier relationships.
• Promote stock through advertising and social media channels.
• Handle inquiries, concerns and complaints professionally to ensure satisfaction.
• Meet or exceed sales targets and business objectives.
• Collaborate with colleagues and other departments to maximise opportunities.
• Stay updated on vehicle market trends, products and practices.
• Develop skills through feedback and training.

Skills

Vehicle sales

Customer service

Negotiation

Relationship building

Communication

Education

GCSE Maths & English

Job description

Description

Sales & Service Executive (Carzone)

Winsford

Competitive Salary + Benefits

Drive Your Career Forward with Carzone

Are you passionate about cars, sales, and delivering outstanding customer service? Carzone is looking for a motivated and customer-focused Sales & Service Executive to join our successful team in Winsford.

This is an exciting opportunity for someone who enjoys building relationships, achieving sales targets, and helping customers find the perfect vehicle. If you're driven, energetic, and thrive in a fast-paced environment, we'd love to hear from you.

The Role

As a Sales & Service Executive, you will play a key role in promoting our vehicle range and delivering an exceptional customer experience from enquiry through to purchase.

Key Responsibilities

• Present, promote, and sell vehicles to prospective and existing customers.
• Build, develop, and maintain strong customer and supplier relationships.
• Promote our business and vehicle stock through advertising and social media channels.
• Handle customer enquiries, concerns, and complaints professionally, ensuring high levels of customer satisfaction.
• Consistently achieve agreed sales targets and business objectives.
• Work collaboratively with colleagues and other departments to maximise opportunities.
• Stay up to date with vehicle market trends, products, and best practices.
• Continuously develop your skills through feedback and training

About You

We're looking for someone who is confident, personable, and commercially focused with a genuine passion for customer service.

Skills & Experience

• Previous experience in vehicle sales or a customer-focused retail sales environment.
• A proven track record of meeting or exceeding sales targets.
• Excellent customer service and relationship-building skills.
• Strong negotiation and influencing abilities.
• Excellent listening and questioning skills, with the ability to understand customer needs and provide appropriate solutions.
• Strong verbal communication skills and a professional approach at all times.

Knowledge

• Good understanding of vehicle features and basic mechanical knowledge.
• Competent IT skills, including experience using common business software applications.

Qualifications

• GCSE (or equivalent) passes in Maths and English.

Personal Attributes

• Positive, enthusiastic, and self-motivated.
• Commercially minded with an enterprising attitude.
• Quick thinker with strong problem-solving skills.
• Excellent people skills and an ability to remember and build rapport with customers.
• Driven to succeed and deliver results.

What We Offer

• Competitive salary package.
• Attractive benefits package.
• Ongoing training and development opportunities.
• Supportive team environment.
• Career progression opportunities within a growing business.

Ready to Join Us?

If you're passionate about sales, customer service, and the automotive industry, we'd love to hear from you.

Employer

IAA

IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles.

EEO Information

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.