Sales & Service Consultant

Gallagher; Merley; On-site; Confidential; Full time

Benefits offered by this job

Performance-based bonuses

No cold calling

Company pension

Life insurance

Fun, positive work culture

Incentives and rewards

Job summary

Gallagher in Bournemouth is seeking motivated Sales Executives to join our busy office. You will answer calls, guide customers to a resolution and become a product expert through comprehensive training and ongoing support.

You’ll listen to customer needs, explain our cover options and match them to the right products, while maintaining an ethical approach and high service standards. This full-time role offers training, progression and team collaboration.

Qualifications

• Strong communication and listening skills.
• Ability to build rapport with customers.
• Attention to detail and accuracy in handling information.

Responsibilities

• Answer calls from customers and guide them to a resolution.
• Explain products and cover options to customers.
• Identify customer needs and match to appropriate products while maintaining ethics.

Skills

Excellent communication

Active listening

Interpersonal skills

Attention to detail

Based in UK

Job description

Gallagher are looking for motivated and dynamic Sales Executives to join one of the most integral parts of the business in the Bournemouth office. Do you enjoy helping others and providing brilliant service to every customer you speak to? Are you looking for a job that provides full training and support to gain industry qualifications and potential career progression opportunities all over the world?

How you'll make an impact

Summary of the role: You will answer calls from customers and guide them to a happy resolution. We provide supportive training which means you’ll be a product expert quickly. Use your calm demeanour to explain to the customer exactly what they need and how you're going to help. Listen to your customer, detect their needs and then either resolve the query or match them to one of our products that will help. Leave the customer happy, with a positive lasting impression of the company, and an extraordinary feeling about our products and services. Ensure you sell the right elements of cover - always keeping your customer's interests at heart. Our customers are so important to us, we only offer them products that align with our ethical principles and are within our guidelines.

Benefits

• Performance-based monthly bonuses.
• No cold calling!
• Company pension
• Life insurance
• Fun, positive work culture
• Performance-based incentives, such as prizes, early finishes, extra holidays, awards and department events.

About You

What we’re looking for: We would love someone that is ambitious, dedicated, and hardworking to become an integral part of our friendly team. Using your superb communication skills to highlight the benefits of our services and products. This is an important role within the office as it supports our valued customers whilst adding financial value to our business.

Your Skills, Experience and Qualifications

Previous call centre experience is not necessary as we will teach you everything that you need to know. From our product range to our phone system, it's all very simple once you know how. Excellent communication skills and the genuine ability to listen and care about your customers. We do ask that you have basic mathematical skills but most importantly, you have superb attention to detail. Using your outstanding interpersonal skills to speak openly and confidently on the phone to customers. Able to build strong rapport and quickly build relationships with your colleagues. You’re naturally driven to exceed targets, with a dedicated attitude combined with the highest degree of ethics and integrity in client focus.

Eligible to work in the UK.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)