Sales - Sales Advisor - UK

New Look; Birmingham; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in fashion is seeking a Sales Advisor to enhance the shopping experience for its customers. This role is perfect for someone who is passionate about customer service and has a keen eye for the latest trends. As a Sales Advisor, you will be the face of the brand, ensuring that every customer feels valued and inspired to express their personal style. With a commitment to inclusivity and development, this company offers a supportive environment where you can thrive and grow. If you are ready to make a positive impact in the fashion world, this opportunity is for you!

Qualifications

• Passionate about service and creating a friendly, customer-focused experience.
• Ability to express personal style and inspire customers.

Responsibilities

• Implement the ultimate shopping experience for customers.
• Inspire customers to express their unique style.

Skills

Customer Service

Sales Skills

Fashion Awareness

Education

High School Diploma

Job description

The Royal Town of Sutton Coldfield, Birmingham, UK Req #2183

05 May 2025

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

About the Role:

As a Sales Advisor with New Look, you will work with your management team to implement the ultimate shopping experience for our customers, ensuring they receive the highest level of service and want to return again and again. You will inspire our customers to look good and express themselves with the latest fashion, wherever and whenever they want. You will be an ambassador for the brand on the shop floor, putting our customers at the heart of everything you do.

About you

Everyone makes New Look the incredible place it is, and together we’re unstoppable. You are someone who expresses your style your way, with an eye for the latest trends, and champions our customers to express their own unique style.

You will be passionate about service and creating a relaxed, friendly, and customer-focused experience. As well as championing your own development, you will seek out innovative ways to improve your performance through tailor-made development plans from our Online Academy training and support from your Store Manager.

Just one more thing:

We know that your unique work history might not meet all our requirements, but if you think you’d be a great fit for this role, apply anyway — we’d love to hear from you!

Why New Look?

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviors, and values.

We prioritize development, offering training to support your progression so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer; our colleagues work a range of patterns. If you have a specific pattern in mind, we’re keen to discuss this with you in line with the output needed for the role.

Please ensure that your CV is in a simple format (e.g., Microsoft Word) when applying, to ensure a smooth application process.

• The Royal Town of Sutton Coldfield, Birmingham, UK