Sales Representative in Transport

lmerecruitment.vincere.io; Felixstowe; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

On-Site Parking

On-going training

Career progression

Supportive environment

Job summary

LM E Recruitment in Felixstowe is seeking a Customer Services Assistant for the transport sector to be the go-to contact for customers and drivers.

You will handle enquiries by phone and email, input bookings, liaise with drivers and clients, track deliveries, and provide regular updates.

The role requires 1+ years in customer service, strong communication, good UK geography knowledge, and proficient use of MS Office; on-site, with training and progression.

Qualifications

• 1+ years in customer service (transport/logistics preferred).
• Strong communication skills and problem-solving ability.
• Good UK geographical knowledge.
• Proficient with Microsoft Office (Excel, Outlook, Word).
• Highly organised and able to multitask under pressure.

Responsibilities

• Respond to customer and driver enquiries by phone and email.
• Input and manage bookings using transport management software.
• Liaise with drivers, operations, and clients to resolve issues quickly.
• Track deliveries and collections, providing regular updates.
• Maintain accurate records and support office operations as needed.

Skills

Customer service

Transport/logistics

Geography knowledge

MS Office

Organised

Multitasking

Communication

Job description

Job Title: Customer Services – Transport Sector Location: Felixstowe

Monday to Friday | 08:00–17:00 Start Date: Immediate start

About the Role

Be the go-to contact for customers and drivers— friendly, reliable, and helpful Handle enquiries and resolve issues quickly Keep daily operations running smoothly for a busy logistics provider in Felixstowe Use your strong communication skills and attention to detail to deliver excellent service Help ensure clients have a great experience and keep coming back

You’ll need 1+ years’ experience in customer service (transport/logistics preferred) Confident communicator with strong problem- solving skills Good UK geographical knowledge Comfortable with Microsoft Office (Excel, Outlook, Word) Highly organised and able to multitask under pressure Proactive attitude and attention to detail

What You’ll be doing

Respond to customer and driver enquiries by phone and email Input and manage bookings using transport management software Liaise with drivers, operations, and clients to resolve issues quickly Track deliveries and collections, providing regular updates Maintain accurate records and ensure data entry is up to date Support account management and general office operations as needed

What’s On Offer

Competitive salary On-Site Parking On-going training and career progression Supportive and professional environment

01394 570 156 / 01473 375 158 [e-mail] www.lmerecruitment.co.uk

mailto:[e-mail]

https://www.lmerecruitment.co.uk/

• Slide 1
• Slide 2