Sales Recapture Specialist

Otis SE; Greater London; On-site; GBP 28,000 - 52,000; Full time

Benefits offered by this job

Competitive commission scheme

Company car

Laptop and mobile phone

Job summary

Otis is seeking a Service Representative Recapture to cover London, aiming to grow sales by developing a customer prospect pipeline for new maintenance contracts. The role emphasizes cold calling, networking, bids, and tender design to reflect customer needs.

You will develop strategic plans, negotiate deals, and collaborate with fellow sales representatives and field teams to win opportunities, supported by a competitive commission scheme and a company car, laptop, and mobile phone.

Qualifications

• Degree educated, or equivalent, with experience in field sales.
• Experience with tender design and tailoring to customer needs.
• Customer-focused with ability to build long-term partnerships.
• Market mapping and using tools to identify the right contacts.

Responsibilities

• Develop new customers via outreach and bids.
• Develop your sales strategy to achieve targets.
• Use Otis’s sales tools to track opportunities, pipeline, and forecast sales results.
• Conduct sales negotiations and close deals.
• Collaborate with team members and field colleagues.

Skills

Field sales

New business development

Negotiation

Customer-focused

Education

Degree educated or equivalent

Job description

Date Posted: 2026-03-19 Country: United Kingdom Location: Otis London, 96 Great Suffolk Street, Southwark, London, SE1 0BE

Role Overview:

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and we are recruiting a Service Representative Recapture to covering London. The main goal of the role is to achieve sales growth through developing a customer prospect pipeline focusing on winning new maintenance contracts.

• Develop new customers via cold calling, networking, bids and tenders
• Develop your own sales strategy to achieve sales targets
• Use Otis’s sales tools to effectively track opportunities, pipeline, and forecast sales results
• Conduct sales negotiations and close deals
• Collaborate with fellow team members, including other sales representatives and field colleagues

What you will need to be successful:

• Degree educated, or equivalent to, with experience within a field sales based position.
• Experienced with technical sales ideally with experience in tender design and alterations to reflect the customers needs and wants.
• Customer focused approach to sales, with experience in working with your customers to build a long standing partnership.
• Market mapping, worked with and on various tools to map out your market to ensure you're spending your time talking to the right people.
• Target driven,

What’s In it For Me:

• A competitive commission scheme.
• Company Car, laptop and mobile phone.
• Great basic to support whilst you get to know the business and customers.
• career progression within a global organisation.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.

If you would like to learn more about environmental, social and governance (ESG) at Otis.

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.

To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.