Sales Performance Team Leader — Coaching & Growth (Bristol)

CCA Recruitment Group; United Kingdom; On-site; GBP 28,000 - 36,000; Full time

Job summary

A recruitment agency is seeking an experienced Sales Performance Team Leader to enhance team performance within a contact centre in Bristol. This role involves coaching team members, utilizing performance data to drive improvement, and maintaining records for customer excellence. The ideal candidate should be self-motivated with experience in coaching or team leadership, as well as a passion for developing others. This full-time position offers 35 hours a week in the office.

Qualifications

• Experience working as a performance driver as a Coach, Trainer or Team Leader.
• Ability to enhance other members of your team’s skills and behaviours.

Responsibilities

• Use performance data to identify Advisor needs.
• Run 121 sessions to uncover areas of improvement.
• Lead calibration sessions for insight sharing.
• Maintain accurate records to monitor progress.

Skills

Self-motivated

Coaching others

Performance driving

Team leadership

Job description

A recruitment agency is seeking an experienced Sales Performance Team Leader to enhance team performance within a contact centre in Bristol. This role involves coaching team members, utilizing performance data to drive improvement, and maintaining records for customer excellence. The ideal candidate should be self-motivated with experience in coaching or team leadership, as well as a passion for developing others. This full-time position offers 35 hours a week in the office.