Sales Ops & Enablement Pro - Salesforce Power User (Hybrid)

Octopus Computer Associates; Greater London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

Octopus Computer Associates in London is seeking a proactive Sales Operations Coordinator to maintain Salesforce data, manage contract workflow, and coach the sales team across ~70 Relationship Managers and VPs.

You will handle data hygiene, run reports in Excel/Google Sheets, support onboarding, and build a central library of process guides ensuring audit readiness; role is hybrid, contract position with IR35 considerations.

Qualifications

• 2-5 years in sales operations, revenue operations, commercial support or a similar role.
• Solid hands-on Salesforce experience as a power user: updating records, managing data, running reports.
• Strong Excel/Google Sheets skills.
• Exposure to contract or procurement tools (Zip, Oracle, Coupa, Ariba or similar). Snowflake or Tableau experience is a bonus.
• Confidence working with and guiding senior stakeholders, plus persistence in chasing people politely.
• A service mindset: you make sales colleagues' lives easier rather than policing them.
• The ability to work from partial information and figure out the rest independently.
• Natural organisation and attention to detail. You document what you do.
• Comfort using AI tools (ChatGPT, Claude, Gemini) to work faster

Responsibilities

• Salesforce data & hygiene: Upload contracts, update records, maintain clawback records, and run regular reviews to fix data.
• Supporting & coaching the sales team: first point of contact for RMs/VPs; onboarding of new joiners.
• Contract workflow: Submit and track contract requests through Zip, Oracle and Salesforce; liaise with Legal and approvers.
• Data analysis & reporting: Use Excel/Google Sheets to validate merchant volumes, audit the pipeline and pull metrics.
• Operational execution: Order test cards, test Salesforce updates before release, contribute to deal governance packs.
• Knowledge library: Build/maintain master decks and process guides for quick access.
• Audit readiness: Keep activity logs and documentation up-to-date; address audit gaps.

Skills

Sales operations

Stakeholder engagement

Data analysis

Process documentation

Coaching & training

Problem solving

Partial information inference

Organization & attention to detail

AI tool familiarity

Tools

Salesforce

Zip

Oracle

Coupa

Ariba

Snowflake

Tableau

Excel

Google Sheets

Job description

Octopus Computer Associates in London is seeking a proactive Sales Operations Coordinator to maintain Salesforce data, manage contract workflow, and coach the sales team across ~70 Relationship Managers and VPs.

You will handle data hygiene, run reports in Excel/Google Sheets, support onboarding, and build a central library of process guides ensuring audit readiness; role is hybrid, contract position with IR35 considerations.