Sales Operations Lead — HubSpot, Forecasting & Analytics

Bright; Royal Leamington Spa; On-site; GBP 60,000 - 90,000; Full time

Job summary

Bright is seeking a Sales Operations Lead to own the day-to-day Sales Operations function. You will oversee HubSpot governance, reporting, and platform discipline while building capabilities across the team.

You will partner with Revenue Operations to design go-to-market processes, manage pipeline and forecasting, and ensure clean data quality across CRM, CPQ, and billing systems. AI tools will be leveraged to enhance decision making.

Qualifications

• HubSpot operations experience, ideally at enterprise scale.
• Strong reporting and data skills with SQL/Power BI.
• Understanding of sales operations processes: pipeline, forecasting, and dashboarding.

Responsibilities

• Own pipeline reporting and forecasting — build, maintain and challenge forecasts with accuracy weekly/monthly.
• Manage deal validation and booking rules across new business, upsell, cross-sell and renewals.
• Own full-funnel reporting from lead to closed-won, including conversion rates and win/loss analysis.
• Track core metrics and maintain dashboards providing a single view of sales performance.
• Collaborate with the CRO's leadership on go-to-market process design, territory and account assignments, and quota management.
• Oversee sales-facing HubSpot processes: pipeline stages, data quality, and day-to-day workflow administration.
• Identify and fix bottlenecks in the sales funnel with Marketing on lead response times and qualification criteria.
• Support commission and compensation reporting, ensuring bookings data feeds into calculations.
• Partner with Revenue Operations leadership on strategy and platform changes.

Skills

HubSpot

Reporting

SQL

Power BI

Tools

HubSpot

Job description

Bright is seeking a Sales Operations Lead to own the day-to-day Sales Operations function. You will oversee HubSpot governance, reporting, and platform discipline while building capabilities across the team.

You will partner with Revenue Operations to design go-to-market processes, manage pipeline and forecasting, and ensure clean data quality across CRM, CPQ, and billing systems. AI tools will be leveraged to enhance decision making.