Sales Operations Lead - Data-Driven, HubSpot & AI

Bright SG Ltd; Royal Leamington Spa; Hybrid; GBP 65,000 - 95,000; Full time

Job summary

Bright Software Group is seeking a Sales Operations Lead in Leamington Spa to own the day-to-day Sales Operations, partnering with the Director of Revenue Operations. You will govern HubSpot usage, drive process discipline, and build capability across the team to ensure scalable, accurate forecasting and reporting.

You will own pipeline reporting, deal validation, and full-funnel analytics, collaborating with Sales, Finance, Marketing and CS.

Qualifications

• Proven HubSpot operations experience, ideally at enterprise scale.
• Strong hands-on reporting and data skills, familiar with SQL and Power BI.
• Understanding of sales operations processes: pipeline, forecasting, deal validation, reporting cadence.
• Data-driven decision making across Sales, Finance, Marketing and Customer Success.
• Ability to train and upskill colleagues on CRM use.
• Experience in multi-system environments (CRM, CPQ, billing) and data integration.
• Comfort using AI tools to enhance day-to-day work.

Responsibilities

• Own pipeline reporting and forecasting with weekly and monthly cadence.
• Manage deal validation and booking rules including pricing and terms.
• Own full-funnel reporting from lead to closed-won and analyze win/loss.
• Track core metrics and maintain sales performance dashboards.
• Collaborate with leadership on go-to-market process design and territory/account assignment.
• Manage sales-facing HubSpot processes and data quality standards.
• Identify bottlenecks in the funnel and coordinate with Marketing on response times.
• Support commission and compensation reporting and data feeds.
• Partner with Revenue Ops leadership on strategy and platform changes.

Job description

Bright Software Group is seeking a Sales Operations Lead in Leamington Spa to own the day-to-day Sales Operations, partnering with the Director of Revenue Operations. You will govern HubSpot usage, drive process discipline, and build capability across the team to ensure scalable, accurate forecasting and reporting.

You will own pipeline reporting, deal validation, and full-funnel analytics, collaborating with Sales, Finance, Marketing and CS.