Sales Operations Executive

Stonebrook Motors Ltd; Greater London; On-site; GBP 25,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Uncapped commission

Direct training and mentoring

Career progression opportunities

Friendly close-knit team

Job summary

Stonebrook Motors Ltd in Brentford, West London, is hiring a Sales Operations Executive for full-time, on-site work. The role blends automotive sales with customer relations and dealership operations, offering hands-on training and growth opportunities.

Previous automotive experience is helpful but not essential; we welcome candidates with strong sales or customer-facing backgrounds, who are proactive, organised and ready to develop a career in a growing business.

Qualifications

• Strong communication and interpersonal skills.
• Motivated with a proactive attitude.
• Excellent organisation and attention to detail.

Responsibilities

• Respond to customer enquiries via phone, WhatsApp, email and online ads.
• Build relationships with prospective customers and pursue sales opportunities.
• Arrange vehicle viewings and test drives for interested buyers.
• Present vehicles confidently and guide customers through the purchase process.
• Liaise with finance partners to explore available options.
• Maintain accurate customer records and manage ongoing inquiries.
• Work toward individual sales targets and help grow the dealership.

Job description

Stonebrook Motors Ltd | Brentford, West London | Full-Time | On-Site

Competitive Basic Salary + Uncapped Commission

About Us

Stonebrook Motors Ltd is an independent automotive dealership based in West London, specialising in quality pre-owned premium and performance vehicles.

We are a growing, ambitious business with a close-knit team and a strong focus on professionalism, customer service and delivering an excellent vehicle purchasing experience.

As we continue to expand, we’re looking for a motivated, commercially minded and organised individual to join us as a Sales Operations Executive.

The Opportunity

This is more than simply another sales position. We’re looking for someone who wants to develop their skills, take responsibility and grow alongside a business where their contribution genuinely matters.

The role combines automotive sales, customer relations and day-to-day dealership operations, offering the opportunity to gain experience across several important areas of the business.

You’ll work directly with the business owner, receiving hands-on training, ongoing guidance and support throughout your development.

Previous automotive experience is advantageous but not essential. We are equally interested in individuals with sales or customer-facing experience, strong communication skills, a proactive attitude and the ambition to develop a successful career.

Whether you’re an experienced salesperson or someone with transferable skills looking for a new opportunity, we’re prepared to invest time in the right individual.

Your Responsibilities

• Responding professionally to customer enquiries across telephone, WhatsApp, email and online advertising platforms.
• Building relationships with prospective customers and following up on sales opportunities.
• Arranging and conducting vehicle viewings and test drives.
• Presenting vehicles confidently and guiding customers through the purchasing process.
• Liaising with our finance partners and assisting customers with available finance options.
• Maintaining accurate customer records and managing ongoing sales enquiries.
• Working towards individual sales targets and contributing to the dealership’s continued growth.

Business & Dealership Operations

• Assisting with the day-to-day coordination of dealership activities.
• Supporting vehicle preparation, photography, advertising and stock readiness.
• Coordinating customer appointments, vehicle collections and handovers.
• Liaising with suppliers, service providers and other external partners when required.
• Assisting with vehicle movements and stock management.
• Supporting general administrative and operational tasks to ensure the business runs efficiently.
• Taking ownership of responsibilities and identifying opportunities to improve processes and customer experience.

What We’re Looking For

• A motivated individual with a genuine interest in sales, business operations and personal development.
• Excellent communication and interpersonal skills.
• A professional, reliable and organised approach to work.
• Someone who takes initiative, accepts feedback and is willing to learn.
• Confidence speaking with customers, building relationships and identifying sales opportunities.
• Strong organisational skills and the ability to manage multiple responsibilities.
• A results-driven mindset with the ambition to maximise earning potential.
• Previous sales, customer service or operational experience is beneficial.
• Previous automotive industry experience is advantageous but not essential.
• A full, valid UK driving licence is preferred.
• Above all, we’re looking for someone with the right attitude, initiative and willingness to take responsibility.

What We Offer

• A competitive basic salary alongside an uncapped, performance-based commission structure.
• The opportunity to increase earnings through successful vehicle sales.
• Direct training, mentoring and ongoing support from the business owner.
• Practical experience across automotive sales, business operations and dealership management.
• A close-knit working environment where your contribution is recognised.
• Opportunities for increased responsibility and career progression as the business develops.
• A varied role offering exposure to both the commercial and operational sides of a growing business.

Why Join Stonebrook Motors?

Unlike larger dealerships, our smaller team allows us to offer a more personal approach to training and development.

You’ll have the opportunity to work closely with the people running the business, develop valuable commercial and operational experience, and see the direct impact of your contribution.

We believe in supporting individuals who demonstrate ambition, commitment and a willingness to improve.

For the right person, this position offers more than an opportunity to sell vehicles. It provides the chance to develop a broader understanding of how a business operates, take on increasing responsibility and become an important part of its long-term growth.

We’re looking for someone who wants to become a valued member of our team and contribute to the future success of Stonebrook Motors.

Location

This is a full-time, on-site position based at our dealership in Brentford, West London.

Applicants should be able to commute reliably to the workplace.