Sales Operations & Enablement Lead - Hybrid Manchester

context recruitment; Manchester; Hybrid; GBP 60,000 - 70,000; Full time

Job summary

Context Recruitment is seeking an experienced Sales Operations Manager for a Hybrid role in Manchester, offering a salary of £60k–£70k depending on experience. The role focuses on enabling sales and customer success teams with tools, processes and governance to drive scalable growth.

You will lead onboarding, training pathways and CRM governance, working across Sales, Customer Success and leadership to optimize reporting, forecasting and data quality.

Qualifications

• Experience in Sales Enablement or Sales Operations.
• Understanding of the sales cycle and customer lifecycle.
• Proven success in process optimisation and change management.
• Experience with CRM platforms such as Microsoft Dynamics 365 or Salesforce.
• Strong analytical skills and stakeholder management.
• Organised with attention to detail.

Responsibilities

• Deliver onboarding and enablement programmes for Sales and Customer Success.
• Design training and learning pathways to improve performance.
• Drive CRM adoption and governance.
• Identify process improvements across sales and customer lifecycle.
• Improve reporting and data quality to support decisions.
• Coordinate rollout of new products and commercial initiatives.
• Monitor team performance and drive continuous improvement.
• Support governance and operational documentation.
• Collaborate with Sales, Customer Success and leadership teams.

Skills

CRM adoption

Data analysis

Stakeholder management

Change management

Operational improvement

Tools

Microsoft Dynamics 365

Salesforce

Job description

Context Recruitment is seeking an experienced Sales Operations Manager for a Hybrid role in Manchester, offering a salary of £60k–£70k depending on experience. The role focuses on enabling sales and customer success teams with tools, processes and governance to drive scalable growth.

You will lead onboarding, training pathways and CRM governance, working across Sales, Customer Success and leadership to optimize reporting, forecasting and data quality.