Sales Operations & CRM Systems lead

MPI Limited; Milton Keynes; On-site; GBP 40,000 - 60,000; Full time

Job summary

MPI Limited is seeking a Sales Operations & CRM System Lead in Milton Keynes. This role involves overseeing CRM systems and providing insights to enhance sales productivity. The ideal candidate will possess strong analytical skills, a degree in Business Administration, and the capability to manage data integrity effectively. We offer a competitive salary and comprehensive benefits package.

Benefits

Retail discounts

Life assurance

Private Medical Cover

25 days holiday including a holiday purchase scheme

Salary sacrifice personal pension plan

Qualifications

• Experience in Sales Operations or Sales data analysis.
• Proficiency with CRM systems and Power BI reporting.
• Ability to work independently and manage time.

Responsibilities

• Oversee and maintain the development of the CRM system.
• Manage the development of BI reporting for insights.
• Provide training on tools and processes to sales teams.

Skills

Sales analysis

CRM management

Communication

Data integrity

Presentation skills

Education

Degree or HNC/D in Business Administration

Other qualifications to support Information Systems or Data analysis

Tools

Power BI

CRM Systems

Job description

This range is provided by MPI Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from MPI Limited

Milton Keynes

Permanent

About The Company

Imagine being part of a Global leader, where innovation and customer satisfaction drive everything they do. Join our Sales HQ team for an exciting new challenge.

Primary Objective: Increase sales productivity, effectiveness, and revenue.

The Role:

Join our client as Sales Operations & CRM System Lead; overseeing and optimising our CRM, providing valuable insights and analysis to help enhance the productivity and efficiency of our sales teams. You'll own and maintain data integrity and be responsible for mapping our sales processes.

Key Responsibilities:

• CRM Management: Oversee and maintain, the development and utilisation of the CRM across the company. Ensuring data accuracy, correct coding, and usability.
• Reporting & Analytics: Managing the development and maintenance of our BI reporting. Using this platform to provide insights to support decision-making.
• Forecasting & Budgeting: Managing sales forecasting and budgeting processes.
• Training and Support: Provide training and the supporting material to the sales teams on tools and processes.
• Performance Metrics: Using objectives and key results to measure effectiveness of sales operations initiatives.
• Management insights: provide insights on customer behaviour product sales gaps and pricing anomalies.

Essential skills, education, and experience:

• Degree or HNC/D in Business Administration, information management or related field.
• Experience in Sales Operations, Sales data analysis or similar.
• Experience with producing power BI data and reporting dashboards.
• Proficiency with CRM systems and sales analysis.
• Strong communication and presentation skills.
• Basic/ intermediate commercial understanding of business.
• Ability to work independently and manage time.
• Willingness to learn about the business
• Ability to meet deadlines.
• Versatile attitude and a team player.

Desirable skills, competencies, and experience:

• Other qualifications to support Information Systems or Data analysis
• Sugar CRM experience and data management including validation, data matching and quality control
• Versatile attitude to take on different tasks.
• Show a will to succeed and make things happen.
• Be a willing part of a Team which has diverse responsibilities within the business

What's Offered:

We are continuously working to make our team even more diverse and inclusive. We welcome applications from all and are committed to attracting, recruiting and retaining the most talented individuals. They have sustainable development goals as we believe in caring for our futures as well as the future of the planet.

We offer a competitive and attractive package of benefits including, retail discounts, life assurance, Private Medical Cover, 25 days holiday including a holiday purchase scheme, a salary sacrifice personal pension plan and more!

The Selection Process: Upon successful application, candidates will be asked to undertake a first interview online followed by some online testing and lastly a second interview face-to-face, onsite at our clients Offices.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

Referrals increase your chances of interviewing at MPI Limited by 2x

Get notified about new Sales Operations Manager jobs in Milton Keynes, England, United Kingdom.

Milton Keynes, England, United Kingdom 1 hour ago

Milton Keynes, England, United Kingdom 2 weeks ago

Territory Manager Neodent - East/East Anglia

Milton Keynes, England, United Kingdom 2 weeks ago

Milton Keynes, England, United Kingdom 1 week ago

Milton Keynes, England, United Kingdom 21 hours ago

Milton Keynes, England, United Kingdom 3 weeks ago

Milton Keynes, England, United Kingdom 6 days ago

Graduate Management Trainee - Milton Keynes

Milton Keynes, England, United Kingdom 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.