Sales Operations Analyst (UK)

Guidewire Software; London; Hybrid; GBP 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a Sales Operations Analyst to join their dynamic team in a fast-paced SaaS environment. This role is crucial for supporting the sales organization by managing commercial communications, assisting in customer proposals, and ensuring accurate opportunity management in Salesforce. The ideal candidate will possess strong analytical abilities, excellent communication skills, and a knack for project management. Join a company that values curiosity, accountability, and teamwork, and be part of a transformative journey in the insurance technology sector. If you're ready to make an impact, this is the opportunity for you!

Qualifications

• 3+ years in a contract analyst/sales operations role.
• Strong organizational and multitasking skills required.

Responsibilities

• Manage delivery of commercial communications to customers.
• Assist Sales Team in generating Customer Proposals and approvals.
• Opportunity management in Salesforce for accurate tracking.

Skills

Analytical Skills

Project Management

Oral Communication

Written Communication

Organizational Skills

Multitasking

Adaptability

Fluency in French

Fluency in Italian

Fluency in Portuguese

Education

Bachelor's Degree

Tools

Salesforce

Microsoft Office

Google Workspace

Job description

Ready for a new challenge? Join Guidewire as a Sales Operations Analyst within the Sales organisation in a SaaS company! We would love to see your background. Our sales team is key to Guidewire's success. Our industry is undergoing a technology-led transformation, and our teams are vital partners to insurers in helping them plan for success.
The ideal candidate is highly analytical and business savvy, excels at writing and project management, can independently manage priorities and multitask, and can partner with key decision makers to drive to successful outcomes.
You will be reporting to the Sales Operations Manager with primarily focus on deals associated with net new revenue, working closely with our Sales Representatives in EMEA.
You will partner with cross-functional teams including Sales, Services, Solution Advisory, CSM, Legal, Finance, and the rest of the global Sales Operations team to align resources to support the Sales Team on emerging or inflight deals.

Job Description

1. Project manage the delivery of all formal commercial communications to customers including but not limited to Prequalification or Security Questionnaires and RFI/RFP. This includes ensuring all packaging of responses is consistently professional, assigning action items to internal stakeholders, and meeting delivery deadlines.
2. Assist the Sales Team in generating Customer Proposals and ensuring that all approvals are captured prior to sending to the customer.
3. Opportunity management in Salesforce ensures that all Opportunities and Quotes are accurately reflected and have the required approvals.
4. Prepare the initial draft and manage the completion of all commercial documents such as Subscription agreements and Contract amendments from approved templates.
5. Complete post-sale activities associated with the contract terms.
6. Maintain knowledge of Guidewire’s product offerings and understand all new business initiatives.
7. Position will require less than 10% travel.

What you need to be successful:

1. 3+ years professional experience with at least 2 years in a contract analyst/sales operations’ role.
2. Strong organisational skills and ability to handle multiple priorities simultaneously.
3. Exceptional oral and written communication.
4. Ability to adapt quickly to a changing environment.
5. Experience with Microsoft Office and Google Workspace.
6. Fluency in French, Italian or Portuguese preferred.

Other types of things that we like to cultivate:

1. Curiosity and an interest in our clients’ business issues.
2. Accountability based on an earnest desire to do what is expected without prompting.
3. Kindness and respect for your fellow teammates. We truly do want to build teams that like to work together so we do hire team players who are motivated to be courteous and productive.

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.