Sales Operations Analyst

ZipRecruiter; Metropolitan Borough of Solihull; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Join a high-performing team as a Sales Operations Analyst, where you'll drive sales efficiency and contribute to strategic insights across varied divisions. This role offers a blend of technology and sales operations, enabling you to enhance processes and improve performance through data-driven decisions. Experience a supportive and dynamic environment as you grow within our fast-paced organization.

Benefits

25 days annual leave (plus bank holidays)

Paid leave for birthday or Christmas eve

4% matched employer pension

Life assurance

Access to Employee Assistance Programme

Private medical insurance

Cycle to work scheme

Corporate eye-care vouchers

Access to Financial Advisor

2 social value days per year

Qualifications

• Strong analytical mindset to drive actionable insights from data.
• Experience delivering measurable business impact through process improvements.
• Proficiency in CRM systems and advanced Excel.

Responsibilities

• Analyze sales data to identify trends and performance improvements.
• Maintain CRM accuracy and support sales forecasting.
• Collaborate with sales and marketing to align reporting and KPIs.

Skills

Analytical mindset

CRM enhancement

Communication

Collaboration

Stakeholder management

Education

Experience in Sales Operations or Sales Analyst role

Experience in tech-focused services

Tools

HubSpot

Bullhorn

Power BI

Excel

Job description

Job Description

We are TXP. We help businesses and organisations move forward, at pace and at scale. We believe in the transformative power of combining technology and people. By providing consulting expertise, development services and resourcing, we work closely with organisations to solve their most complex business problems.

Our work transforms organisations - and we take that responsibility seriously. We focus on success, pursue excellence and take ownership of everything we do.

But achieving that level of performance requires an inclusive and supportive working environment. We believe in the power of technology and people, and we help everyone here to succeed. At TXP, you can multiply your potential.

We are seeking a Sales Operations Analyst to join our high-performing commercial function. This role is essential in driving sales efficiency, performance, and strategic insight across our three sales divisions: consulting, development, and resourcing . This role is best suited to a curious, results-driven analyst with a passion for improving sales performance through CRM optimisation, actionable reporting, process improvement, and operational excellence.

The ideal candidate will have a strong background in sales operations within a tech-focused services business, with hands-on experience of tools such as Power BI and Excel, and a proven ability to translate data into strategic insights. This hybrid role involves working from our Birmingham offices, twice per week.

Key Responsibilities:

• Collect, analyse, and report on sales data to identify trends and drive performance improvements.
• Create dashboards and reports to support sales leadership decision-making.
• Maintain CRM accuracy (HubSpot and Bullhorn), working with a tools team to configure automations and workflows.
• Ensure integrity and usability of sales data across divisions.
• Support sales forecasting using existing templates and tools, with scope to recommend improvements.
• Partner with sales leadership to contribute to incentive plan design and performance tracking.
• Improve existing sales processes and define new ones where gaps are identified.
• Enhance efficiency and consistency across sales workflows and reporting.
• Collaborate with sales, marketing, and delivery teams to ensure alignment of reporting, tools, and KPIs.
• Assist with ad hoc analysis and data-led problem-solving to address commercial challenges.
• Contribute to the evolution and adoption of sales tools and systems.
• Regularly utilise Power BI, Excel modelling, and build CRM data structures.

Key Skills and Experience:

• Prior experience in a Sales Operations or Sales Analyst role.
• Strong analytical mindset with the ability to derive insights and drive action from data.
• Demonstrated experience delivering CRM enhancements, sales reporting, and process improvements with measurable business impact.
• Proficiency in CRM systems (eg HubSpot or Bullhorn).
• Strong working knowledge of Excel (advanced) and Power BI ().
• Exceptional communication, stakeholder management, and collaboration skills.
• Comfortable working independently and taking initiative within a cross-functional team.
• Experience in a tech-focused services or consulting environment .
• Project management mindset and ability to balance multiple initiatives

Benefits:

• 25 days annual leave (plus bank holidays)
• An additional day of paid leave for your birthday (or Christmas eve)
• 4% Matched employer contributed pension (salary sacrifice)
• Life assurance (3x)
• Access to an Employee Assistance Programme
• Private medical insurance through our partner Aviva.
• Cycle to work scheme
• Corporate eye-care vouchers
• Access to an independent Financial Advisor
• 2 x social value days per year to give back to local communities.

Grow with us:

Work on exciting new projects
If you want to avoid getting stuck with the mundane, you're in the right place. We work in many sectors with fantastic clients, so you'll always be working on something exciting and challenging.
Career growth - we've got you!
We recognise that you might have a career path planned out and you might need some support to help you move forward. We're here to support you and make the most out of your time with us, through challenging work, opportunities to grow and learning and development opportunities.
Be part of the TXP growth journey
We are a high growth, fast paced environment. We currently have 200+ employees and work with clients across the UK. Joining TXP means you'll be part of that.