Sales & Operations Administrator

Time Appointments; Essex; On-site; GBP 20,000 - 28,000; Full time

Job summary

Time Appointments are working with a growing construction company to recruit a Sales & Operations Administrator. This role suits someone who enjoys a busy environment, has a strong customer focus and is keen to learn and develop their skills.

The position involves handling customer enquiries, preparing quotes, processing orders, and supporting both sales and operations teams. A positive hands-on attitude and the ability to assist across the business are essential.

Qualifications

• Experience in a sales administration or operations role.
• Comfort with preparing quotes and processing orders.
• Strong communication and customer service skills.
• Good attention to detail and organisational ability.
• A proactive, team‑oriented approach to helping across the business.
• Must hold a full UK driving licence.

Responsibilities

• Answer customer enquiries by phone and email.
• Prepare and process customer quotes using Microsoft Office.
• Take sales orders and liaise with customers face-to-face and over the phone.
• Provide a professional and friendly service to customers.
• Support the operations team with picking and checking orders.
• Help unload deliveries when required.
• Prepare quotes for bespoke and more complex products.
• Provide general support across the sales and operations teams.

Skills

Sales administration experience

Customer service

Attention to detail

Communication skills

Hands-on attitude

Full UK driving licence

Tools

Microsoft Office

Job description

Time Appointments are working closely with a growing construction company who are looking to add a Sales & Operations Administrator to their team.

This is a great opportunity for someone who enjoys working in a busy environment, has a strong customer focus and is keen to learn and develop their skills.

Key Duties & Responsibilities

• Answer customer enquiries by phone and email
• Prepare and process customer quotes using Microsoft Office
• Take sales orders and liaise with customers face-to-face and over the phone
• Provide a professional and friendly service to customers
• Support the operations team with picking and checking orders
• Help unload deliveries when required
• Prepare quotes for bespoke and more complex products
• Provide general support across the sales and operations teams

Skills & Experience Required:

• Previous experience in a sales administration or operations role
• Knowledge of building materials or the construction industry is desirable
• Good knowledge of Microsoft Office and confidence preparing quotes
• Excellent communication and customer service skills
• Strong attention to detail and organisational skills
• A positive, hands-on attitude and willingness to help across the business
• Full UK driving licence