Sales & Marketing Manager

Individual Restaurants; Birmingham; On-site; GBP 38,000 - 60,000; Full time

Benefits offered by this job

Food & drink discount

Wagestream access

Career development Rise program

Pension contribution

Retailer discounts

Job summary

Individual Restaurants in Birmingham is seeking a Sales & Marketing Manager to drive revenue through proactive sales activity, events, and local marketing. You will be the face of the venue in the community, developing relationships with corporate clients and concierge networks to grow guest experiences.

You will manage enquiries for events and private hires, collaborate with senior management to hit targets, and deliver campaigns that boost brand awareness and footfall across our collection of

Qualifications

• 2–3 years in Sales/Marketing/Events within hospitality.
• Experience in premium restaurant, hotel or events environment.
• Strong networking and relationship-building skills.

Responsibilities

• Drive revenue through proactive sales activity and relationship building.
• Manage and convert event, group dining, and private hire enquiries.
• Develop and implement local marketing initiatives to increase brand awareness and footfall.
• Build relationships with corporate clients, concierge networks, and event organisers.
• Plan and execute promotional campaigns, networking events and partnerships.
• Maintain excellent client relationships to encourage repeat business and referrals.
• Work with senior management to achieve sales and revenue targets.
• Monitor performance, report on sales activity and identify growth opportunities.

Skills

Sales & Marketing

Networking

CRM systems

Sales reporting tools

Hospitality experience

Tools

CRM software

Sales reporting tools

Job description

As Sales & Marketing Manager, you will be responsible for driving sales, events, and brand awareness across the business. You will be the face of the venue within the local community, building relationships, generating new business opportunities, and ensuring the successful delivery of events and guest experiences.

Key responsibilities

• Driving revenue through proactive sales activity and relationship building.
• Managing and converting event, group dining, and private hire enquiries.
• Developing and implementing local marketing initiatives to increase brand awareness and footfall.
• Building strong relationships with corporate clients, local businesses, concierge networks, and event organisers.
• Planning and executing promotional campaigns, networking events, and partnership opportunities.
• Maintaining excellent client relationships to encourage repeat business and referrals.
• Working closely with the senior management team to achieve sales and revenue targets.
• Monitoring performance, reporting on sales activity, and identifying growth opportunities.

We're looking for someone who is passionate about hospitality, thrives on building relationships, and has a proven track record of driving sales.

You'll ideally have

• A minimum of 2-3 years' experience in a Sales, Marketing, or Events role within hospitality.
• Experience working within a premium restaurant, hotel, or events environment.
• Strong networking and relationship-building skills.
• Experience developing and executing local marketing campaigns.
• A proven ability to meet and exceed sales targets.
• Excellent communication, presentation, and organisational skills.
• A proactive, ambitious, and commercially focused approach.
• Experience using CRM systems and sales reporting tools is advantageous.

Ready to Join Us?

If you have the passion, drive, and experience to help grow one of Birmingham's most iconic hospitality destinations, we'd love to hear from you.

When you join Individual Restaurants, you're not just joining one team. You're joining a collection of industry-leading restaurants, all with a stellar reputation for quality service and exceptional food. Explore roles across our collection of 30+ restaurants, including Piccolino, Restaurant Bar & Grill and Riva.,

When you join Individual Restaurants, you're not just joining one team. You're joining a collection of industry-leading restaurants, all with a stellar reputation for quality service and exceptional food. Explore roles across our collection of 30+ restaurants, including Piccolino, Restaurant Bar & Grill, Riva Blu, Forbici and The Publican Estae Group

We are passionate about delivering world-class food and exceptional guest experiences by empowering our teams with the tools, training, and support to develop a world class mindset.

We have an exciting opportunity for an experienced Sales & Marketing Manager to join our team at Bank Restaurant Bar & Grill Birmingham.

Benefits

• 50% off your total food and drink bill for up to 8 people
• The Sunday Times Best Places to Work 2024, 2025 & 2026
• Access up to 40% of your earned wages, savings, and financial wellbeing tools through Wagestream.
• Career progression and development through our in house training programme Rise.
• Employer pension contribution.
• 15% discount at Iceland Foods.
• Enhanced Maternity & Paternity packages.
• Retail Trust wellbeing and financial support.
• Reward Gateway discounts with leading high-street retailers.