Sales & Marketing Coordinator

Connect Appointments; Cramlington; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the Air Traffic Control (ATC) sector seeks a proactive Sales & Marketing Coordinator in Cramlington. In this permanent role, you will manage customer interactions, assist in sales documentation, and coordinate marketing efforts. The ideal candidate will be detail-oriented and possess strong organizational skills, contributing to the effectiveness of the sales department and supporting ongoing business growth.

Benefits

28 days holiday, increasing by 1 day annually

Early Friday finish

Qualifications

• Previous experience in a sales or administrative support role.
• Strong organizational and multitasking abilities.
• Marketing experience/knowledge is beneficial.

Responsibilities

• Support sales processes and manage customer accounts.
• Assist in preparing quotes and proposals.
• Coordinate marketing campaigns and handle inquiries.

Skills

Organisational skills

Customer-focused

Problem-solving skills

Multitasking abilities

Excellent communication

Marketing knowledge

Education

Experience in a sales or administrative support role

Tools

CRM software

Microsoft Office

Job description

Connect Appointments are seeking a proactive and detail-oriented Sales & Marketing Coordinator for Air Traffic Systems to join and strengthen our client's existing team in Cramlington.

Our client is a well-established, prominent provider of systems and solutions for the Air Traffic Control (ATC) community, serving over 300 airports and communication centres in more than 50 countries across the globe.

What's on offer?

• A permanent position
• Monday to Friday, 08:30 to 17:00 - with an early Friday finish
• A competitive salary of 25,000 to 35,000 per annum
• 28 days holiday (including bank holidays), increasing by 1 day annually (max 25 days)

Working as a Sales & Marketing Coordinator, this role will involve assisting with customer interactions, managing sales documentation, coordinating marketing efforts, and ensuring smooth day-to-day operations within the sales department. With your duties including, but not limited to:

• Support the Sales & Marketing Manager in managing leads, customer accounts, and sales processes
• Assist in preparing quotes, proposals, and tender submissions
• Handle customer inquiries, providing timely and professional responses
• Maintain and update the CRM system with sales data, customer interactions, and follow-ups
• Coordinate sales and marketing campaigns, including email marketing and social media activities
• Assist in organising trade shows, exhibitions, and client meetings
• Conduct market research to identify new business opportunities and industry trends
• Liaise with internal teams to ensure smooth order processing and after-sales support
• Generate and analyse sales reports for management review

To be successful within this role as a Sales & Marketing Coordinator you will be highly organised, customer-focused, and eager to contribute to a dynamic team in the Air Traffic Control (ATC) and related technology sectors.

• Previous experience in a sales or administrative support role (preferably within a technical or B2B industry)
• Strong organisational and multitasking abilities
• Marketing experience/knowledge
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM software
• The ability to work independently and as part of a team
• High attention to detail and problem-solving skills
• Familiarity with ATC systems, aviation, or technology-related industries is a plus but not essential

Interested? Want to learn more? Apply now or give us a call on (phone number removed).

CASUND