Sales Manager - Stoke

TPS; Newcastle-under-Lyme; Presencial; GBP 38 000 - 54 000; Tempo integral

Resumo da oferta

TPS is seeking a Sales Manager to lead the Parts Sales Executive Team in a B2B setting. You will drive sales targets, maintain product knowledge, and ensure excellent customer service while monitoring performance and implementing promotional activities with the Centre Manager.

The role requires a proven leadership track record, strong communication, and a keen eye for market competition within the automotive parts sector.

Qualificações

• Proven track record of Sales Team management in a B2B environment.
• Passionate about providing a great customer service experience.
• Confident communicator who builds strong relationships with stakeholders and clients.
• High degree of IT literacy; proficient in MS Office.

Responsabilidades

• Lead, manage and motivate the Parts Sales Executive Team to achieve and exceed sales targets.
• Continually monitor sales performance against KPIs and take corrective action.
• Plan and implement promotional activities and campaigns with Centre Manager.
• Maintain product knowledge and awareness of competitor activity.
• Conduct regular 1:1 performance reviews and provide developmental support.
• Motivate the sales team through incentive schemes and rewards.
• Provide and maintain an excellent level of service to customers via the team.
• Monitor delivery schedules to maintain and improve service levels.
• Ensure compliance with business standards and ethical guidelines.

Conhecimentos

Sales Team Leadership

Customer Service

Communication

IT literacy

Sales oriented

Results oriented

Automotive industry interest

Ferramentas

MS Office

Descrição da oferta de emprego

TPS Sales Manager

Who are TPS?

TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.

Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.

About the RoleWhat will you be doing?

• Lead, manage and motivate the Parts Sales Executive Team to achieve and exceed sales targets
• Continually monitor sales performance against set KPIs and take corrective action with the team to ensure KPIs and sales targets are met
• With the support of the Centre Manager, plan and implement promotional activities and campaigns to enable sales targets to be met
• Maintain own product knowledge and awareness of competitor activity
• Conduct regular 1:1 performance reviews to monitor the achievement of individual KPI’s, and provide developmental or corrective support where required
• With the TPS Centre Manager, ensure the sales team is motivated through creative incentive schemes and rewards
• Provide and maintain an excellent level of service to customers via the team
• With the Centre management team, monitor delivery schedules to help maintain and improve service levels
• Conduct business with the highest level of integrity and professionalism
• Ensure the proper and accurate use of all business systems throughout the team
• Ensure compliance with business standards and processes, financial, legal, warranty and ethical guidelines

Requirements

• A proven track record of Sales Team management experience gained in a B2B environment and the ability to lead, manage and motivate a team of Parts Sales Executives
• Passionate about providing a great customer service experience
• A confident and capable communicator who can build strong relationships with all key stakeholders and clients
• High degree of IT literacy and a proficient user of MS Office
• Sales focussed
• Results orientated
• A passion or interest in the automotive industry or providing great customer service