Sales Manager - Caerphilly

NEXT; Caerphilly; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Sharesave Scheme

25% off NEXT, MADE*, Lipsy*, Gap*, VS

10% off partner brands

Staff discounts

Discounted health and wellbeing

Life assurance

Apprenticeship options (England stores

Direct to Work - next-day collection

Job summary

Next in Wales is seeking a Sales Manager to lead and inspire a store team, prioritise outstanding customer service and achieve performance targets. You will work in a fast-paced retail environment with flexible working options and a strong focus on developing your team.

You will support store management, coach and motivate staff, ensure stock accuracy and deliver a fantastic shopping experience. This role offers generous staff discounts and development opportunities as part of Next's commitment

Qualifications

• Experience leading a retail team in a fast-paced environment.
• Strong customer service focus and target achievement.
• Excellent communication and people management skills.

Responsibilities

• Support the Store management team across all product areas, back of house and running the store when needed
• Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met
• Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
• Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team
• Ensure communication is up-to-date and accurate at all times in order to meet business needs

Skills

Team leadership

Customer service

Communication

Coaching and development

Job description

SHIFTS YOU ARE APPLYING FOR; 38.75hrs p/w; Mon 11:45 - 20:00; Tue 09:00 - 17:15; Wed 09:00 - 17:15; Fri 09:00 - 17:15; Sat 10:45 - 19:00

To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.

About the Role

To be a successful Sales Manager you will:

• Support the Store management team across all product areas, back of house and running the store when needed
• Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met
• Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
• Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team
• Ensure communication is up-to-date and accurate at all times in order to meet business needs

We'll offer amazing benefits (see list further below)

About You

• You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivate others, creating a great working atmosphere and team spirit
• You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers
• A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives
• A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others
• Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward
• Confident when dealing with people issues
• An effective multi tasker who can plan, organise and prioritise your workload

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.

This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.

In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months.

• Fantastic rewards for doing a great job and achieving great results
• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
• 10% off most partner brands & up to 15% off Branded Beauty
• Sharesave Scheme
• 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
• Early VIP access to sale stock
• Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
• Access to fantastic discounts at our Staff Shops
• Access a digital GP and other free health and wellbeing services
• Life assurance
• You can register for a discounted health plan for you and your family
• Financial Wellbeing - Save, track and enhance your financial wellbeing
• Apprenticeship - Earn, learn and gain a qualification (England stores only)
• Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
• Support Networks - Access to Network Groups to empower and celebrate each other
• Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [e-mail] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).