Sales Manager: Lead High-Impact Customer Excellence

NEXT; Prestatyn; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

25% off NEXT products

Sharesave Scheme

Staff discounts across partner brands

Job summary

NEXT is seeking a Sales Manager in the UK (Wales, Prestatyn area) to lead our store team, delivering outstanding customer service and hitting performance targets. You will supervise daily operations, stock accuracy, and live by our values.

Flexible working options available and shift pattern included. You will coach and motivate staff, model excellent communication, and collaborate with store management to drive commercial success while maintaining a safe, welcoming environment.

Qualifications

• Experience leading a retail team in a fast-paced environment.
• Proven ability to coach and motivate staff.
• Strong communication and customer service focus.

Responsibilities

• Support the Store management team across all product areas, back of house and running the store when needed
• Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met
• Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
• Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team
• Ensure communication is up-to-date and accurate at all times in order to meet business needs

Skills

Team leadership

Customer service

Communication

Coaching and motivation

Time management

Job description

NEXT is seeking a Sales Manager in the UK (Wales, Prestatyn area) to lead our store team, delivering outstanding customer service and hitting performance targets. You will supervise daily operations, stock accuracy, and live by our values.

Flexible working options available and shift pattern included. You will coach and motivate staff, model excellent communication, and collaborate with store management to drive commercial success while maintaining a safe, welcoming environment.