Sales Manager: Lead Team, Great Service & Growth

NEXT; Tendring; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Staff discounts

Flexible working options

Life assurance

Private health care

Employee assistance programme

Job summary

Next plc is seeking a Sales Manager in the United Kingdom to lead a store team, drive excellent customer service and achieve performance targets. You will coach and motivate staff, manage stock processes and collaborate with store management to ensure smooth operations.

The role offers flexible working options and a focus on personal development from day one, with a strong emphasis on customer experience and commercial excellence.

Qualifications

• Experience leading, coaching and motivating a team to deliver outstanding customer service and meet targets.
• Strong communication and interpersonal skills to engage with staff and customers.
• Proven ability to manage store operations, stock processes and risk controls.
• Able to adapt quickly in a fast-paced retail environment and drive performance.

Responsibilities

• Support the Store management team across all product areas and back of house.
• Lead a team to deliver amazing service and accurate stock processes.
• Create an atmosphere that motivates the team to be at their best.
• Demonstrate a hands-on approach for commercial and operational activities.
• Ensure communication is up-to-date to meet business needs.

Skills

People leadership

Customer service

Communication

Team motivation

Job description

Next plc is seeking a Sales Manager in the United Kingdom to lead a store team, drive excellent customer service and achieve performance targets. You will coach and motivate staff, manage stock processes and collaborate with store management to ensure smooth operations.

The role offers flexible working options and a focus on personal development from day one, with a strong emphasis on customer experience and commercial excellence.