Sales Manager

New Look; Stretford; On-site; GBP 25,000 - 35,000; Full time

Job summary

New Look is seeking a Sales Manager for their Trafford Centre store. This leadership role involves managing a team, delivering sales targets, and creating an engaging shopping experience focused on customer satisfaction. With a strong emphasis on team collaboration and a passion for fashion, you will play a crucial part in driving store success.

Benefits

Monthly 25% off privilege vouchers for family and friends

Quarterly sample sales

Qualifications

• Previous large store management experience.
• Ability to lead and manage a team effectively.
• Strong track record of exceeding KPIs.

Responsibilities

• Lead a team to deliver exceptional customer service.
• Accountable for store performance and identifying KPIs.
• Create a customer-obsessed shopping atmosphere.

Skills

Leadership

Communications

Commercial acumen

Job description

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From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omnichannel business serving millions of customers… we're New Look.

Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.

It's a busy and exciting time for the brand and we’re on the hunt for a Sales Manager to join our growing Trafford Centre team.

The Store:

We are looking for a skilled and talented Sales Manager to lead a team in our Trafford Centre Store.

As our Trafford Centre Sales Manager, you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience, and being customer-obsessed, while also curating a unique and stylish store for fashion-forward individuals and providing exceptional customer service. Our store is a destination for trendsetters seeking the latest fashion must-haves.

The Role:

In your shopping centre store, you will lead your team to create a customer-obsessed atmosphere. You will deliver a shopping experience that helps our customers express their individuality, personality, and style through fashion. You will create and lead a team that supports one another and delivers results…whilst having fun along the way!

You will be fully accountable for your store's performance, working alongside your Territory Leader and Visual Coach to identify opportunities impacting KPIs, customer service, team development, and overall sales—playing to win!

About you:

• You have previous large store management experience
• You have a track record of effectively leading and managing a team
• You identify yourself as a New Look brand enthusiast
• You have a history of delivering and exceeding KPIs and key objectives
• Commercial acumen
• Good understanding of P&L and compliance reporting
• Excellent communication and interpersonal skills

Why New Look:

Here, at New Look, everything we do is for the love of fashion. We’ve been bringing the latest fashion to the high street since 1969. We’re now a global, multichannel brand offering on-trend, value fashion for women, men, and teenage girls. Even after 50 years, we’ve stayed true to our original mission of delivering fabulous products at an affordable price.

Our values inspire us daily - we play to win, we are customer-obsessed, we work as one...and it starts with you.

We are always looking for talented, passionate people to join our New Look team.

We also focus on people development, offering many opportunities for professional growth, starting with our fantastic induction programme that immerses you into the New Look culture in one of our Stores of Learning. Your territory leader and people partner will work closely with you to identify development opportunities and provide the tools to advance your career.

Plus, enjoy some exciting benefits:

• Monthly 25% off privilege vouchers for family and friends
• Quarterly sample sales

Next time you're in our stores, ask to speak to a manager to hear more about it!

We pride ourselves on being a flexible employer. Although this is a full-time role, our colleagues work various patterns. If you have a specific pattern in mind, we are keen to discuss this with you in line with the role's requirements.