Sales Manager

Bannatyne; North East; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Free gym membership

28 days annual leave increases withTen

Discounted meals and beverages 50%

Career & Personal Development training

Mental Health & EAP Services

Staff Awards and Bonuses

Discounted spa treatments 30%

Discounted spa goods 20%

Discounted entertainment and shopping

Job summary

Bannatyne is seeking a Sales Manager in the Durham area to lead a team and drive membership growth. The role requires promoting memberships, conducting tours, and providing top-notch customer service.

You will train and mentor staff, develop sales plans, monitor performance, and collaborate with marketing to create campaigns. A dynamic, wellness-focused environment awaits leadership committed to results and member satisfaction.

Qualifications

• Proven sales results, track record of achieving targets.
• Strong interpersonal and communications skills.
• Customer-focused attitude with a passion for health and wellness.
• Ability to work to deadlines and be KPI driven.
• Flexibility to work weekends and holidays.
• Desirable: experience running social media campaigns.
• Desirable: knowledge and experience using CRM systems.

Responsibilities

• Promote and sell memberships through tours, presentations and follow ups with prospective members.
• Lead, mentor and manage a team to achieve and exceed membership KPI’s.
• Develop and implement strategic sales plans to drive new membership acquisition and retention.
• Conduct regular training sessions to enhance the skills and performance of team members.
• Monitor sales performance metrics and provide actionable insights to improve results.
• Build and maintain strong relationships with prospective and existing members.
• Collaborate with marketing and operations teams to develop promotional campaigns and special offers.
• Ensure a high level of customer satisfaction by addressing inquiries and resolving issues promptly.
• Analyse market trends and competitor activities to stay ahead of industry developments.
• Attend weekly video hangout meetings regarding club KPI performance.

Skills

Sales leadership

Interpersonal skills

Customer service focus

KPI driven

Tools

CRM systems

Job description

Job Title : Sales Manager
Hours : 40 hours per week
Rate of Pay : £13.70 per hour
Location : Durham

Are you a dynamic and results-driven sales professional with a passion for health and wellness? Bannatyne, a leader in the health and fitness industry, is looking for a talented Sales Manager to join our team. If you have the skills to lead a team and drive membership growth, we want to hear from you!

Our Perks:

• B-Fed - complimentary lunch or breakfast.
• Flexible schedule.
• 28 days annual leave increases with tenure.
• Free gym membership.
• Complimentary gym membership for another person (after 2 years service).
• Discounted Spa Treatments - 30%
• Discounted Spa Goods - 20% ELEMIS Products.
• Discounted Meals and Beverages - 50% cafe/bar.
• Career & Personal Development training.
• Mental Health, Well-Being and EAP Services.
• Length of Service Awards.
• Staff Awards and Bonuses.
• Discounted entertainment and shopping.

A typical day in the life of a Sales Manager:

• Promote and sell memberships through tours, presentations and follow ups with prospective members.
• Conduct engaging and informative tours of the club, highlighting key features and benefits.
• You will ensure the club is trained in line with company expectations.
• Lead, mentor, and manage a team to achieve and exceed membership KPI’s.
• Develop and implement strategic sales plans to drive new membership acquisition and retention.
• Conduct regular training sessions to enhance the skills and performance of team members.
• Monitor sales performance metrics and provide actionable insights to improve results.
• Build and maintain strong relationships with prospective and existing members.
• Collaborate with marketing and operations teams to develop promotional campaigns and special offers.
• Ensure a high level of customer satisfaction by addressing inquiries and resolving issues promptly.
• Analyse market trends and competitor activities to stay ahead of industry developments.
• Attend weekly video hangout meetings regarding club KPI performance.

What we are looking for:

• Proven experience of sales results, however not necessarily in the fitness industry.
• Have strong interpersonal and communications skills and a customer focused attitude.
• A genuine passion for health, wellness and customer service.
• The ability to establish rapport, build trust and demonstrate credibility.
• The ability to work to deadlines and be KPI driven.
• Ability to work flexible hours, including weekends and holidays.

It would be desirable if you had experience of running social media campaigns and knowledge of social media platforms. It would also be beneficial if you had knowledge and experience of using CRM systems.

Why Bannatyne?

Bannatyne is committed to promoting health and wellness. As a Sales Manager, you’ll have the opportunity to lead a dedicated team, drive membership growth, and make a significant impact on the lives of our members. You’ll work in a supportive and dynamic environment where your contributions are valued and rewarded.

Join us at Bannatyne, where your leadership and passion will inspire and transform lives!