Sales Manager

Hilton Worldwide, Inc.; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading hotel in London is looking for a dynamic Sales Manager to enhance their sales efforts. The successful candidate will develop client relationships, analyse market trends, and drive revenue across various segments. Join Hilton, where your efforts contribute to memorable guest experiences.

Benefits

Free and healthy meals when on duty

Grow your Career

Guest Experience Day

Discounted dental and health cover

28 days of holiday including bank holidays

Qualifications

• Proven experience in a proactive sales or client-facing role.
• Excellent communication, negotiation, and relationship-building skills.
• Flexibility to respond to a range of business needs and priorities.

Responsibilities

• Analyse local market trends and identify business opportunities.
• Develop new customer accounts and manage existing ones.
• Collaborate with internal departments to create impactful sales programs.

Skills

Communication

Negotiation

Relationship-building

Commercial awareness

Organisational skills

Education

Degree-level education in Business, Hospitality, or a related field

Tools

Microsoft Office

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

Join the team at Hilton London Wembley, where iconic moments happen and world-class hospitality comes to life. We are seeking a driven and dynamic Sales Manager to join our sales efforts, build meaningful client relationships, and contribute to the continued success of our landmark hotel. If you thrive in a fast-paced, target-driven environment and are passionate about creating exceptional experiences, this is your opportunity to be part of something extraordinary.

A WORLD OF REWARDS

• Free and healthy meals when on duty
• Grow your Career!
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Guest Experience Day 1 night stay with breakfast per year
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Discounted Parking - £2 per day at Red Car Park
• Modern and inclusive Team Member’s areas

Key Responsibilities:

As Sales Manager, you will be responsible for performing the following tasks to the highest standards:

·Analyse local market trends and competitor activity to identify business opportunities and recommend strategic actions.

·Proactively develop new customer accounts and manage existing ones to maximise revenue across all segments, including Corporate, MICE, Groups, Sports & Entertainment.

·Negotiate rates and packages with corporate clients to secure profitable business.

·Prepare and issue contracts in accordance with current business strategies and pricing structures.

·Plan and host engaging site visits, sales events, and familiarisation trips to showcase the hotel.

·Collaborate with internal departments to create seamless and impactful sales programs.

·Travel within the local area to promote the hotel, conduct sales calls, and build relationships with potential clients.

·Attend networking events, trade shows, and relevant sales functions as needed.

·Produce accurate and timely sales activity reports and updates for senior management.

·Handle client queries with professionalism and efficiency.

·Support recruitment, coaching, and development of the Sales team, as required.

What we are Looking For:

To successfully fill this role, you should maintain the following attitude, behaviours, skills, and values:

·Proven experience in a proactive sales or client-facing role with a strong record of closing business.

·Commercial awareness and deep understanding of local and international markets.

·Excellent communication, negotiation, and relationship-building skills.

·Positive, self-motivated, and results-driven approach with strong organisational skills.

·Commitment to delivering high-quality customer service.

·Ability to work independently, under pressure, and in a dynamic environment.

·Professional presentation and grooming standards.

·Flexibility to respond to a range of business needs and priorities.

·Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) is desired.

Preferred Qualifications:

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

·Knowledge of the hospitality industry and local competitive landscape.

·Degree-level education in Business, Hospitality, or a related field.

·Passion for hospitality, sales, and achieving targets.

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels -Hilton Brands | Global Hospitality Company