Sales Manager

Croudace Homes Limited; Letchworth; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

26 days holiday + birthday day off

Pension up to 10% employer

Discretionary bonus

Wellbeing benefits: gym discount, Bupa

Life assurance up to 8x salary

Volunteer days

Training and development opportunities

Family friendly leave options

Vehicle allowance with free onsite car

Free onsite parking & EV charging

Job summary

Croudace Homes Limited is seeking a Sales Manager to lead and develop a high-performing team of Sales Consultants, driving the successful sale of homes across multiple developments in the region while delivering an exceptional customer experience.

You will shape sales strategy, monitor market trends and maximise commercial opportunities, oversee sales performance, forecasting, customer satisfaction and team development to ensure sales operations run smoothly and to the highest standards.

Qualifications

• RICS qualification and proven management experience in housing sales.
• 8+ years at management level with Sales Consultants development.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office; familiarity with COINS.
• Ability to influence and build relationships across the organization.

Responsibilities

• Lead and develop a high-performing team of Sales Consultants.
• Drive successful home sales across multiple developments in the region.
• Shape sales strategy, monitor market trends and maximise opportunities.
• Oversee sales performance, forecasting, customer satisfaction and growth.

Skills

Verbal and written communication

Stakeholder management

Leadership experience

Education

RICS qualification

Tools

MS Office

COINS

Job description

As a Sales Manager, you will lead and develop a high-performing team of Sales Consultants, driving the successful sale of homes across multiple developments within the region, while delivering an exceptional customer experience. Working collaboratively with other teams in the region, you will play a key role in shaping sales strategy, monitoring market trends and maximising commercial opportunities. You will oversee sales performance, forecasting, customer satisfaction and team development, ensuring sales operations run efficiently and to the highest standards. This is an exciting opportunity to influence business growth, contribute to the success of new and existing developments and make a real impact.

RICS qualification Proven experience as a Sales Manager or Senior Sales Manager, with minimum of 8 years industry experience at management level Previous experience of training and developing Sales Consultants Excellent verbal and written communication skills Able to use Microsoft packages and familiarity using COINS Ability to influence and build strong relationships across all levels of the organisation

Croudace Homes is a family‑owned housebuilder with a proud heritage dating back to 1946. Operating across the Southeast of England from our regional offices in Caterham, Letchworth, and Theale, we're committed to building high‑quality homes and careers. Our reputation is built on trust, attention to detail, and a passion for creating communities that stand the test of time. At Croudace, we believe that a solid foundation starts with the right people. Fostering a culture of open communication, respect &continuous growth, we listen to our people, celebrate contributions at every level, and provide meaningful development opportunities. With a strong focus on well‑being and work‑life balance, we create an environment where our employees feel valued, motivated, and empowered to succeed-because when our people thrive, so does our business. We're proud of our low staff turnover and long employee tenures, which reflect the positive experience of working at Croudace.

At Croudace Homes, we believe our people are our greatest asset-and we're committed to rewarding and supporting them. In return for your skills and dedication, you'll receive a competitive package that includes (role dependant): 26 days holiday, increasing with service, plus an additional day off to celebrate your birthday Generous Pension Scheme with up to 10% employer contribution Discretionary bonus to recognise your performance and contribution Wellbeing benefits: discounted gym membership, a

• health cash plan (with cover for children), private Bupa healthcare (based on role & service length), mental health support via our EAP programme including access to counselling, bi-annual health checks
• Life assurance cover of up to 8x your annual salary
• Up to three paid volunteer days each year to get involved in meaningful community projects Training and development opportunities, including support for professional memberships and continued career progression Enhanced Family Friendly leave options, recognising that starting or growing a family takes many forms Vehicle allowance (role dependant) with free onsite parking and free electric car charging Everything else:
• retail discount platform, free fruit in the office, monthly dress down Friday raising money for nominated charities, fund match for charity sponsorship and modern offices that facilitate collaborative working
• dependent on length of service