Directorate Office Administrator

Croudace Group; Tandridge; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

26 days holiday increasing with length

Generous Pension Scheme with up to 10%

Discretionary bonus

Wellbeing benefits

Life assurance up to 8x salary

Volunteer days

Training and development

Enhanced family-friendly leave

Vehicle allowance with onsite parking

Job summary

Croudace Homes is seeking a Directorate Office Administrator to support the Corporate Affairs Manager in Caterham, Surrey. You will manage administration, fleet records, meetings, and visitor greeting while assisting with events and marketing materials.

Ideal candidates will have experience in a similar role, strong communication, and excellent IT skills with MS Office. The role offers comprehensive benefits and career development opportunities.

Qualifications

• Experience in a similar administration role.
• Excellent written and verbal communication skills with internal and external customers.
• Proficient IT skills including MS Excel/Word/PowerPoint.
• Good word processing skills and fast typing.
• Excellent time management and ability to multi-task and prioritise.

Responsibilities

• Provide effective administration support to the Directorate Office.
• Maintain the Fleet database and respond to Fleet emails.
• Organise meetings, room bookings and welcome external visitors.
• Assist with event organisation and marketing materials.
• Create presentations and complete general office duties.
• Support Corporate Affairs Manager with ad hoc projects.

Skills

MS Office Suite

Communication

Time management

Typing speed

Tools

Fleet database

Job description

Croudace Homes is a family-owned housebuilder with a proud heritage dating back to 1946. Operating across the Southeast of England from our regional offices in Caterham, Letchworth, and Theale, we’re committed to building high-quality homes and careers. Our reputation is built on trust, attention to detail, and a passion for creating communities that stand the test of time.

At Croudace, we believe that a solid foundation starts with the right people. Fostering a culture of open communication, respect & continuous growth, we listen to our people, celebrate contributions at every level, and provide meaningful development opportunities. With a strong focus on well-being and work-life balance, we create an environment where our employees feel valued, motivated, and empowered to succeed—because when our people thrive, so does our business. We’re proud of our low staff turnover and long employee tenures, which reflect the positive experience of working at Croudace.

Directorate Office Administrator

We have a position available for a directorate office administrator to join our Corporate Affairs Manager based in Caterham, Surrey.

What you’ll be doing

Reporting to the Corporate Affairs Manager your primary responsibility will be to provide an effective administration service to the Directorate Office by:

• Maintaining the Fleet database and replying to Fleet emails, with the guidance of the Corporate Affairs Manager.
• Assisting with sourcing employee volunteering opportunities and keeping associated records up to date.
• Organising meetings, including room bookings, offering refreshments and greeting external visitors.
• Assisting the Corporate Affairs Manager with event organisation, sourcing venues and creating associated marketing material.
• Creating presentations and general office duties.
• Working on ad hoc projects to support the Corporate Affairs Manager

Skills & knowledge you’ll bring

Experience gained in a similar role

Excellent written and verbal communication skills and ability to liaise with internal and external customers/clients at all levels

Highly proficient IT user. Especially MS Excel/Word/PowerPoint

Good word processing skills and ability to type efficiently.

Excellent time management with the ability to multi-task and prioritise work.

At Croudace Homes, we believe our people are our greatest asset—and we’re committed to rewarding and supporting them. In return for your skills and dedication, you’ll receive a competitive package that includes (role dependant):

26 days holiday, increasing with service, plus an additional day off to celebrate your birthday

Generous Pension Scheme with up to 10% employer contribution

Discretionary bonus to recognise your performance and contribution

Wellbeing benefits: discounted gym membership, a health cash plan (with cover for children), private Bupa healthcare (based on role & service length), mental health support via our EAP programme including access to counselling, bi-annual health checks

Life assurance cover of up to 8x your annual salary

Up to three paid volunteer days each year to get involved in meaningful community projects

Training and development opportunities, including support for professional memberships and continued career progression

Enhanced Family Friendly leave options, recognising that starting or growing a family takes many forms

Vehicle allowance (role dependant) with free onsite parking and free electric car charging

Everything else: retail discount platform, free fruit in the office, monthly dress down Friday raising money for nominated charities, fund match for charity sponsorship and modern offices that facilitate collaborative working

At Croudace, we don’t just build homes—we build fulfilling careers. Whether you're starting out or bringing years of experience, you'll find a workplace that genuinely supports your development and celebrates your success. If you’d like to find out more about this role, please don’t hesitate to get in touch at [e-mail]

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