Sales Manager

TN United Kingdom; Guildford; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a leading independent furniture retailer as a Sales Manager, where you will lead a passionate team dedicated to delivering exceptional service and beautiful products. With a focus on coaching and development, you'll inspire your team to achieve sales targets while ensuring smooth store operations. This role offers best-in-class perks, a generous bonus structure, and real progression opportunities to grow within the company. If you are a performance-driven leader ready to make a significant impact, this is the perfect opportunity for you.

Benefits

Management pension scheme

24/7 medical support

Health insurance

Up to 33 days’ holiday

Perkbox

Refer A Friend scheme

Staff discount

Qualifications

• Inspiring leader with a proven track record in sales management.
• Ability to coach and develop a high-performance sales team.

Responsibilities

• Lead a dynamic sales team to achieve store contribution through effective management.
• Deliver excellent customer service and manage store operations.

Skills

Leadership

Sales Management

Customer Service

Coaching

Communication

Business Acumen

Education

Experience in Retail Management

Job description

Social network you want to login/join with:

A successful Sales Manager leads a dynamic team that’s hungry for success. With our industry-leading training, you’ll become a Furniture Village expert, well versed in beautiful furniture, world-class service, and excelling in four key areas:

1. Finance: achieving overall store contribution through sales, margin, and KPI management
2. Service: delivering excellent customer service from welcoming customers to managing the rota and resolving queries
3. People: coaching and developing a high-performance sales team
4. Operations: ensuring the smooth running of the store, stock management, store administration, and best practice compliance

The ideal candidate:

• Is an inspiring leader, setting high standards and clear expectations
• Is naturally performance-driven, bringing energy, commitment, and positivity to challenges
• Demonstrates real business acumen, seeking and acting on opportunities to drive commercial improvements
• Works smarter and sharper, constantly learning, stretching, and growing, taking into account the wider business context
• Yields influence through clear and considered communication with stakeholders at all levels
• Is always positive, professional, and pragmatic

Our business

Sourcing from across the globe – handmade mattresses from Yorkshire, bespoke marble-top tables from Italy, precision-engineered wardrobes from Germany – we offer beautiful furniture and accessories for every room in the home.

Our people

In the words of our founder and CEO Peter Harrison: “We employ nice people to sell nice furniture to nice customers.” It’s our people who are the key to our success. Inspired by meaningful training, progression, rewards, and fun – there’s a reason over 20% of our team has received long service awards: they want to stay!

The rewards

• Best-in-class perks: management pension scheme, 24/7 medical support, health insurance, up to 33 days’ holiday, Perkbox, Refer A Friend scheme, and staff discount
• Excellence as standard: we do things the right way, not the easy way
• A culture of rewards: generous management bonus structure
• Real progression opportunities: we’ll set you up for success to ultimately become General Manager
• Award-winning business: the UK’s leading independent furniture retailer, voted an Outstanding Place to Work and Supreme Champion Family Business of the Year

Our recruitment

As a family business, it’s important to us that everyone feels part of our family. We’re an equal opportunities employer and welcome everyone. Ready for an incredible career move? Apply now and let’s talk. Together we can do wonderful things.