Sales Manager

RBH; Doncaster; On-site; GBP 30,000 - 60,000; Full time

Benefits offered by this job

Discounted rooms for staff and guests

Birthday leave

Maternity/Adoption leave

Course sponsorship

F&B discount

Refer a Friend

Flexible working

Wagestream pay

Life Insurance

Employee Assistance Programme

Wellness events

Free meals on duty

Job summary

RBH Hospitality Management is seeking a Sales Manager to drive revenue across rooms, events and corporate accounts. You will lead a sales team, mentor staff and build relationships with key clients while aligning with marketing campaigns and seasonal offers.

The role requires a minimum of 3 years in hospitality sales, strong negotiation skills, and the ability to manage contracts and deliver results in a fast-paced environment. Evening/weekend flexibility is expected.

Qualifications

• Minimum of 3 years’ experience in sales within hospitality or events; proven record of targets
• Strong leadership and people management skills to drive a team
• Exceptional communication and presentation skills, professional and persuasive
• Deep understanding of sales principles, strategic planning, forecasting and performance analysis
• Proficiency in CRM software (Salesforce or similar) and MS Office
• Strong negotiation and contract management skills with attention to detail
• Highly organised and able to manage multiple projects in a fast-paced environment
• Flexibility to work outside regular hours, including evenings and weekends

Responsibilities

• Develop and implement strategic sales plans to achieve and exceed revenue targets for rooms, events, and corporate accounts
• Lead, mentor and motivate the sales team; provide guidance and training as necessary
• Build and maintain strong relationships with corporate clients, travel agents and event organisers
• Identify new business opportunities through networking, partnerships and proactive outreach
• Conduct regular sales meetings to track performance and address challenges
• Collaborate with marketing to align sales strategies with campaigns and seasonal offers
• Manage and negotiate contracts with clients; ensure mutually beneficial terms
• Conduct market research and price positioning to stay competitive
• Prepare detailed sales reports and provide insights to senior management
• Represent the hotel at industry events to generate new leads

Skills

Sales leadership

CRM proficiency

Communication skills

Negotiation

Contract management

Forecasting

Relationship building

Team motivation

Tools

Salesforce

Microsoft Office

Job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

Our Benefits

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional day's leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

A DAY IN THE LIFE OF A SALES MANAGER AT OUR HOTEL

What you'll be doing…

• Develop and implement strategic sales plans to achieve and exceed revenue targets, focusing on room bookings, events, and corporate accounts
• Lead, mentor, and motivate the sales team to meet individual and team sales objectives, providing guidance and training as necessary
• Build and maintain strong relationships with key corporate clients, travel agents, and event organisers, acting as a primary contact for high-profile accounts
• Identify new business opportunities through networking, partnerships, and proactive outreach, positioning the hotel as a preferred venue in the market
• Conduct regular sales meetings to track team performance, discuss progress towards goals, and address any challenges
• Collaborate closely with the marketing team to align sales strategies with promotional campaigns and seasonal offers, ensuring effective, cohesive messaging across channels
• Manage and negotiate contracts with clients, ensuring terms are mutually beneficial and aligned with hotel revenue goals
• Conduct market research and competitor analysis to identify trends, inform pricing strategies, and position the hotel competitively within the marketplace
• Prepare detailed sales reports, analyse key metrics, and provide insights to senior management to support strategic decision-making
• Represent the hotel at industry events, trade shows, and local business gatherings to strengthen brand presence and generate new leads.

What We Need From You

• Minimum of 3 years’ experience in sales within the hospitality or events sector, with a proven record of achieving sales targets and managing client relationships effectively
• Strong leadership and people management skills, with the ability to inspire and develop a sales team to meet ambitious goals
• Exceptional communication and presentation skills, both written and verbal, with a professional and persuasive approach
• In-depth understanding of sales principles and strategies, with experience in strategic planning, forecasting, and performance analysis
• Proficiency in CRM software (such as Salesforce or similar) and Microsoft Office Suite, with the ability to generate and analyse sales data
• Strong negotiation and contract management skills, with a keen eye for detail to ensure mutually beneficial agreements
• Highly organised, able to prioritise tasks and manage multiple projects in a fast-paced environment
• Flexibility to work outside of regular hours, including evenings and weekends, and attend off-site meetings or events as required
• A positive, proactive approach with the ability to identify and act on new opportunities in line with hotel objectives

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact [e-mail]