Sales Ledger Supervisor

Eaton Syalon Ltd; Nottingham; On-site; GBP 32,000 - 35,000; Full time

Job summary

Eaton Syalon Ltd. is seeking a Sales Ledger Supervisor to join our Nottingham-based finance team in a hybrid role. You will lead the sales ledger function, oversee the Sales Ledger Assistant, and ensure accurate invoicing, timely debt collection and robust controls to support cash flow.

The ideal candidate has sales ledger and credit control experience, plus team-leadership skills, and a passion for process improvement and exceptional customer service.

Qualifications

• Experience in Sales Ledger and Credit Control.
• Experience as Supervisor or Team Leader of a small team.
• Solid understanding of accounts receivable processes.
• Excellent communication and relationship-building skills.
• Strong organisational skills with the ability to manage multiple priorities.
• A high level of accuracy and attention to detail.
• Proficiency with Microsoft Excel and accounting or ERP systems.
• Proactive problem-solving and continuous improvement mindset.

Responsibilities

• Oversee the daily operation of the Sales Ledger function, ensuring accuracy and efficiency.
• Supervise and support the Sales Ledger Assistant, allocating workloads and monitoring performance.
• Manage customer accounts, ensuring records are accurate and reconciled where required.
• Prepare, process and issue customer invoices and credit notes accurately and on time.
• Proactively manage credit control activities, chasing outstanding payments by telephone, email and written correspondence.
• Prepare regular reports on cash collection, debtor performance and key Sales Ledger KPIs.

Skills

Sales Ledger

Credit Control

Team Leadership

Cash Flow

Customer Service

Accounts Receivable

Tools

Microsoft Excel

Accounting / ERP systems

Job description

Sales Ledger Supervisor

32,000 - 35,000

Nottingham Based

Hybrid Role

Eaton Syalon are supporting our Nottingham based client in the search for a Sales Ledger Supervisor to join their Finance team. We're looking for an experienced Sales Ledger Supervisor to lead the sales ledger function and play a key role in maintaining healthy cash flow, delivering outstanding customer service, and supporting the continued success of our business.

This is an excellent opportunity for a motivated finance professional with strong sales ledger and credit control experience, coupled with previous team leadership skills. You'll combine hands‑on operational responsibilities with the supervision of the Sales Ledger Assistant, ensuring efficient processes, accurate invoicing and effective debt collection.

Key Responsibilities:

• Oversee the daily operation of the Sales Ledger function, ensuring accuracy and efficiency.
• Supervise and support the Sales Ledger Assistant, allocating workloads and monitoring performance.
• Manage customer accounts, ensuring records are accurate and reconciled where required.
• Prepare, process and issue customer invoices and credit notes accurately and on time.
• Proactively manage credit control activities, chasing outstanding payments by telephone, email and written correspondence.
• Monitor customer credit limits and recommend amendments where appropriate.
• Investigate and resolve invoice, payment and account queries quickly and professionally.
• Produce and review aged debtor reports, highlighting risks and recommending appropriate actions.
• Support month‑end and year‑end finance processes, including reconciliations and audit requirements.
• Prepare regular reports on cash collection, debtor performance and key Sales Ledger KPIs.
• Identify opportunities to improve systems, controls and departmental processes.
• Work closely with Finance, Sales and Operations to deliver an excellent service to customers and colleagues.

About You:

• Previous experience within Sales Ledger and Credit Control.
• Experience as Supervisor or Team Leader of a small team.
• A solid understanding of accounts receivable processes.
• Excellent communication and relationship‑building skills.
• Strong organisational skills with the ability to manage multiple priorities.
• A high level of accuracy and attention to detail.
• Confidence using Microsoft Excel and accounting or ERP systems.
• A proactive approach with excellent problem‑solving skills.
• A passion for delivering excellent customer service and driving continuous improvement.

If you're an experienced Sales Ledger professional with supervisory experience and you're looking for a role where you can lead, improve processes and make a real difference, we'd love to hear from you.