Sales Ledger Clerk

Draper Tools Limited; Eastleigh; Presencial; GBP 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days holiday

Birthday day off

Medical cash plan

Employee Assistance Programme (EAP)

Staff discount on Draper products

Employee discount scheme

Long service bonus and awards

Death in Service Insurance

Ad-hoc rewards and recognition

Cycle to Work Scheme

Free onsite parking

Descripción de la vacante

Draper Tools Limited in Chandlers Ford, Hampshire, is seeking a Sales Ledger Clerk to join our busy Credit Control team. You will maintain customer accounts and process invoices efficiently in a full-time role.

The position focuses on monthly reconciliations, chasing overdue debts, resolving invoice disputes, and liaising with Sales and Warehouse staff to keep accounts accurate, supported by a family-run culture at Draper Tools.

Formación

• Strong administrative skills; prior sales ledger experience isn’t essential.
• Excellent written and verbal communications skills.
• Excellent telephone manner.
• Calm and professional approach when dealing with customers.
• Highly organised with high standards and attention to detail.
• Proactive approach to tasks and problem solving.

Responsabilidades

• Monthly reconciliation of accounts.
• Chasing overdue debts by telephone, email or written communications up to court summons stage.
• Resolve customer invoice disputes to enable payment.
• Liaise with internal and external Sales and Warehouse staff regarding accounts.
• Produce credit note request documentation and update internal systems.
• Daily allocation of cash receipts.

Conocimientos

Administrative skills

Communication skills

Telephone manner

Customer service

Organised

Problem solving

Descripción del empleo

We’re more than just tools and we offer more than just a job. We’ve been family run since day one so working at Draper Tools is about being a part of the extended Draper family - a family that is rich in history, heritage and continued success.

We know our people make our company what it is and our teams are passionate about new ideas, new ways of working and continuous improvement, so we work hard to make sure each person has the tools they need to thrive and succeed.

People enjoy working for us ; we welcome, invest in and value our employees and one in six have worked for Draper for more than 25 years!

We’re looking for a Sales Ledger Clerk , to join our busy Credit Control department, who will be responsible for ensuring our customer accounts are accurately maintained and invoices are processed efficiently. If this sounds like the right role for you, we’d love to hear from you.

Job responsibilities

Working as our Sales Ledger Clerkyour role will include:

• Monthly reconciliation of accounts.
• Chasing overdue debts by telephone, email or written communications up to court summons stage.
• All aspects of query resolution in order to resolve customer invoice disputes and enable payment to be made.
• Directly liaising with internal and external Sales and Warehouse staff regarding accounts.
• Producing credit note request documentation and updating the internal systems
• Daily allocation of cash receipts

Skills required

• Strong administrative skills – previous sales ledger experience isn’t essential
• Excellent communications skills, both written and verbal
• Excellent Telephone manner
• Calm and professional approach to dealing with customers
• Highly organised with exceptionally high standards and attention to detail
• Proactive approach to tasks and confident with problem solving

As our Sales Ledger Clerkyour benefits will include:

• 25 days holiday with the ability to purchase additional leave
• Day off for your birthday
• Medical cash plan providing cash back on everyday medical costs
• Employee Assistance Programme (EAP)
• Staff discount on Draper products with significant savings available
• Employee discount scheme - discounts on gym memberships, groceries, holidays and more
• Long service bonus and awards*
• Death in Service Insurance
• Ad-hoc rewards and recognition
• Cycle to Work Scheme
• Free onsite parking

Please note this role will be based full time at our Head Office in Chandlers Ford.