Sales Ledger Clerk

Draper Tools Limited; Chandler's Ford; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

25 days holiday + buy extra

Pension scheme

Medical cash plan

Employee Assistance Programme (EAP)

Private health scheme

Staff discount on Draper products

Death in Service Insurance

Cycle to Work Scheme

Free onsite parking

Birthday day off

Job summary

Draper Tools Limited is seeking a Sales Ledger Clerk to join our busy Credit Control team at the Head Office in Chandlers Ford. You will be responsible for maintaining customer accounts and ensuring invoices are processed efficiently.

The role involves monthly reconciliations, chasing overdue debts, resolving invoice disputes, and liaising with sales and warehouse staff. Excellent IT skills and strong communication are essential.

Qualifications

• Strong administrative skills; previous sales ledger experience isn't essential.
• Excellent written and verbal communication.
• Excellent telephone manner.
• Calm, professional approach to dealing with customers.
• Highly organised with exceptionally high standards and attention to detail.
• Proactive approach to tasks and confident with problem solving.
• Excellent IT skills.

Responsibilities

• Monthly reconciliation of accounts.
• Chasing overdue debts by telephone, email or written communications up to court summons stage.
• Resolve customer invoice disputes to enable payment.
• Liaise with internal and external Sales and Warehouse staff regarding accounts.
• Produce credit note request documentation and update internal systems.
• Daily allocation of cash receipts.

Skills

Administrative skills

Communication skills

Telephone manner

Customer handling

Organization

Problem solving

IT skills

Job description

Why work for us?

We're more than just tools and we offer more than just a job. We've been family run since day one so working at Draper Tools is about being a part of the extended Draper family - a family that is rich in history, heritage and continued success.

We know our people make our company what it is and our teams are passionate about new ideas, new ways of working and continuous improvement, so we work hard to make sure each person has the tools they need to thrive and succeed.

People enjoy working for us; we welcome, invest in and value our employees and one in six have worked for Draper for more than 25 years!

We're looking for a Sales Ledger Clerk, to join our busy Credit Control department, who will be responsible for ensuring our customer accounts are accurately maintained and invoices are processed efficiently. If this sounds like the right role for you, we'd love to hear from you.

About the Role

Working as our Sales Ledger Clerk your role will include:

• Monthly reconciliation of accounts.
• Chasing overdue debts by telephone, email or written communications up to court summons stage.
• All aspects of query resolution in order to resolve customer invoice disputes and enable payment to be made.
• Directly liaising with internal and external Sales and Warehouse staff regarding accounts.
• Producing credit note request documentation and updating the internal systems
• Daily allocation of cash receipts

Requirements

• Strong administrative skills - previous sales ledger experience isn't essential
• Excellent communications skills, both written and verbal
• Excellent Telephone manner
• Calm and professional approach to dealing with customers
• Highly organised with exceptionally high standards and attention to detail
• Proactive approach to tasks and confident with problem solving
• Excellent IT skills

Benefits

As our Sales Ledger Clerk your benefits will include:

• 25 days holiday with the ability to purchase additional leave
• Day off for your birthday
• Pension scheme
• Medical cash plan providing cash back on everyday medical costs
• Employee Assistance Programme (EAP)
• Private health scheme *
• Staff discount on Draper products with significant savings available
• Employee discount scheme - discounts on gym memberships, groceries, holidays and more
• Long service bonus and awards*
• Death in Service Insurance
• Ad-hoc rewards and recognition
• Cycle to Work Scheme
• Free onsite parking

Please note this role will be based full time at our Head Office in Chandlers Ford.

*After qualifying period