Sales Floor L&D Coach | Hybrid & High-Performance Training

Thurn Partners; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

25 days holiday

UK bank holidays

2 annual incentive trips

Wellness support via MYNDUP

In-house barista, gourmet coffee

Maternity/partner leave

Sabbatical every 5 years

US travel opportunities

Team socials and events

Job summary

Thurn Partners in London is seeking an L&D Specialist to drive on-ground development of our consultants, from graduates to experienced hires. You will shadow calls, provide real-time feedback, coach, and embed high-performance habits on the desk.

You will design and deliver training initiatives that push consultants to the next level—strategically building market knowledge, client management, and commercial awareness—while supporting the Graduate Academy and aligning with our growth agenda.

Qualifications

• Background in agency recruitment or executive search within a high-performance environment.
• Passion for developing people: enjoys shadowing, coaching, and sharing knowledge in a practical, engaging way.
• Energetic, confident, and commercially minded - able to link training directly to performance outcomes.
• Highly proactive, fast-paced, and adaptable - thrives in a scale-up environment.
• Strong communication skills, able to give constructive feedback and build positive relationships across the business.
• Organised and detail-driven, capable of balancing on-desk coaching with broader training projects.

Responsibilities

• Deliver hands-on sales training through live call shadowing, one-to-one coaching, and desk-side refreshers on sourcing, outreach, client engagement, pitching, and closing.
• Act as a trusted coach and role model, reinforcing high-performance behaviours and supporting consultants at all levels.
• Partner with managers to identify skills gaps and design tailored training interventions that directly move performance forward.
• Track consultant progress against training goals and probation milestones, reporting outcomes back to managers and leadership.
• Support leadership development by preparing managers to coach effectively and embedding our High-Performance Framework into daily practice.
• Collect structured feedback and performance data to continually refine training content and improve business impact.
• Research and introduce fresh tools, methods, and frameworks to keep training relevant and commercially focused.
• Provide logistical and coaching support for the Graduate Academy, ensuring new joiners pick up best practice quickly and are set up for long-term success.
• Build strong relationships across the business, coordinating training activities that align with commercial priorities and overall strategy.
• Champion Thurn Partners’ values, helping to foster a culture of learning, growth, and high performance.

Skills

Coaching

Shadowing

People development

Communication

Organised

Job description

Thurn Partners in London is seeking an L&D Specialist to drive on-ground development of our consultants, from graduates to experienced hires. You will shadow calls, provide real-time feedback, coach, and embed high-performance habits on the desk.

You will design and deliver training initiatives that push consultants to the next level—strategically building market knowledge, client management, and commercial awareness—while supporting the Graduate Academy and aligning with our growth agenda.