Sales Executive New

BMW Group Retail; Colchester; On-site; GBP 25,000 - 40,000; Full time

Job summary

Group1 Colchester MINI is seeking a Sales Executive to deliver exceptional customer experiences. This role involves guiding customers through their purchasing journey and actively prospecting for new clients while maintaining in-depth product knowledge. The successful candidate will have a background in sales or customer service and a genuine interest in helping customers.

Benefits

33 days annual leave including bank holidays

Retail discounts

Gym discounts, cash healthcare plans

Car discounts for purchases and servicing

Flexible pension and Sharesave scheme

Family-friendly policies

Wellbeing programme

Internal recognition system

Community volunteering day

Qualifications

• Previous experience in a sales or customer service role, demonstrating the ability to achieve targets.
• Ability to deliver first-class customer service with energy and enthusiasm.
• Must hold a Full UK driving licence.

Responsibilities

• Guide customers through a seamless journey from welcome to vehicle handover.
• Prospect for new customers and maintain an enquiry database.
• Deliver outstanding customer service and foster referrals.

Skills

Customer Service

Sales

Communication

Organisational Skills

Attention to Detail

Job description

Group1 Colchester MINI is looking for a Sales Executive.

Your role

Working with world-class brands as a Sales Executive you’ll have the drive to deliver outstanding and trusted experiences for our customers.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What you’ll do day to day

• Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle
• Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database
• Maintain in-dept product knowledge and continuously enhance expertise through manufacturer-led training sessions
• Recommend suitable add-on products that align with customer needs and preferences
• Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up
• Deliver outstanding customer service that fosters loyalty and encourages referrals

Your profile

Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.

• Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
• Ability to deliver first-class customer service with energy and enthusiasm
• A genuine interest in helping customers and contributing to the team’s success
• Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
• Exceptional listening and communication skills, focused on understanding customer needs
• Must hold a Full UK driving licence

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Rewards

• 33 days’ annual leave, including bank holidays, rising with length of service. Holiday buying scheme also available
• Retail discountsthat save you money every day
• Gym discounts, cash healthcare plans, and acycle-to-work scheme
• Car discountsfor new and used purchases and servicing
• Flexible pension schemeandSharesave schemeto grow your savings
• Family-friendly policiesthat help you spend more time with the people that matter
• Awellbeing programmeto support you and your family
• An internalcolleague recognition systemto celebrate achievements
• Acommunity volunteering day