NBS Sales Executive

Kone México; Greater London; On-site; GBP 45,000 - 70,000; Full time

Job summary

KONE in London is seeking a Sales Executive to join the London & South team, focusing on selling lifts into new buildings across the London & South region. You will manage key accounts, develop new business and ensure profitability targets are met.

You will spend 2–3 days in the field with customers, guide technical clarifications, maintain Salesforce CRM records, and drive cross-selling of digital solutions while building strong relationships with stakeholders and project teams.

Qualifications

• Sales and account management experience with B2B customers.
• Experience in lift, construction or related industries is essential.
• Strong negotiation and closing skills with large clients.
• Proficient in Salesforce CRM and MS Office.

Responsibilities

• Proactively account manage existing customer relationships.
• Develop and grow KONE's position with new customers and markets.
• Provide consultative guidance on technical clarifications and codes.
• Maintain Salesforce CRM records accurately.
• Forecast and report on opportunities and activities.
• Coordinate handover to installation/engineering teams.
• Upsell digital solutions.

Skills

Sales & account management

Negotiation

English communication

Value selling

Stakeholder influence

Tools

Salesforce

MS Office

Job description

Sales Executive – New Building Solutions

We have an exciting job opportunity for a Sales Executive to join the London & South team, selling lifts into new buildings and covering the London & South region. As Sales Executive you will be responsible to meet your orders sales targets for new lifts through managing relationships with existing Key Accounts and by proactively prospection for new business. In this role you will be expected to maximise business from repeat customers and manage targeted sales campaigns to attract new customers and explore new markets whilst always ensuring KONE’s order book and profitability targets are met.

Day to day key responsibilities:

• Proactively account manage existing customer relationships
• Accountable for developing and growing KONE’s position within your sales area with new customers and into new market segments.
• Operate at a consultative sales level mindset, guiding and supporting customers with technical clarifications and supporting advice regarding codes and standards.
• Ensure customer satisfaction and good collaboration with the rest of KONE team.
• Manages Salesforce CRM records ensuring they are detailed, accurate and up to date.
• Focus on early customer engagement supporting cost plans and early designs and where necessary support customers BSR Gateway applications.
• Creates leads and sales opportunities for entire KONE sales team (e.g., cross-selling.)
• Expectation within this role is for 2-3 days being spent in the field with customers.
• Accountable for hand‑over to installation / engineering and design engineers as necessary.
• Upselling of KONE digital solutions.
• Maintains full information of opportunities, tasks, and customer visits.
• Timely and accurate forecasting and reporting.

Skills and experience required:

• Lift industry experience is desirable.
• Industry & construction experience is essential.
• Technical, engineering and contractual sales background is desirable.
• Sales & account management experience (maintaining & growing existing customers as well as new business generation) is essential.
• Experienced in managing a high volume of tenders and customer contracts.
• Possess good negotiation skills and ability to close deals with large B2B customers.
• Excellent understanding of value selling propositions.
• Results driven.
• Effective communication skills and able to influence both internal & external stakeholders.
• Proficient Microsoft skills and experience of using CRM (Salesforce).
• Good written and spoken English.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co‑workers trust and respect each other and good performance is recognized.

In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.