Sales Executive – Full Replacement / Modernisation

KONE; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

25 days holiday

Bank Holidays

Company Pension Scheme

Private Medical Insurance

Quarterly Commission

EV Car

Dental Plan

Development opportunities

Hybrid Working

Job summary

KONE is hiring in London and the Southeast for a role focused on growing our lift business with private and public sector customers. You will lead the full sales cycle, build new relationships, and upsell digital IoT solutions while collaborating with installation and maintenance teams.

Excellent English communication and a proactive, customer-centric mindset are essential. Hybrid working, generous benefits, and clear progression opportunities are offered.

Qualifications

• Lifts industry experience is essential.
• Proven experience opening new business customer accounts.
• Growing and managing existing accounts.
• Systematic solution selling approach to selling.
• Customer-centric mindset with value emphasis.
• Strong interpersonal and team-working skills.
• Experience in sales and customer relationship management.
• Excellent English communication (written and spoken).
• Basic knowledge of contractual and financial terms.

Responsibilities

• Ownership of the full sales cycle: identify new leads and opportunities, tender and order process, lift design, handovers to installation and maintenance teams.
• Develop existing and new customer relationships.
• Upsell of KONE digital IoT service solutions.
• Accountability over sales targets, budget, and pricing in the market area.
• Collaborate with the KONE team to improve customer satisfaction.
• Timely and accurate reporting of sales and customer data.

Skills

Lifts industry experience

New business development

Account management

Solution selling

Salesforce CRM

English communication

Tools

Salesforce CRM

Job description

The role would particularly suit someone who has an understanding of lifts and is ideally experienced in replacing lifts into existing buildings. You will be responsible for preparing detailed tenders and technical proposals to a wide range of private and public sector customers including Main Contractors, FM’s, consultants, developers and business owners.

You will be responsible in building a business on full replacement and selling new lifts through existing key customers and proactively building new business within London and the Southeast.

Main Responsibilities

• Ownership of the full sales cycle: Proactive identification and creation of new sales leads and opportunities, tender & order process, lift design process, and handovers to KONE installation and maintenance teams.
• Proactive development of existing and new customer relationships.
• Upselling of KONE digital IoT service solutions.
• Accountability over agreed business objectives, sales budget, and pricing targets in the designated market area.
• Collaboration with the rest of KONE team to improve customer satisfaction.
• Timely and accurate reporting of sales and customer data.

Skills And Experience Required

• Lifts industry experience is essential.
• Proven experience in opening new business customer accounts.
• Growing and managing exiting accounts.
• Systematic solution selling approach to selling.
• Customer centric mindset - desire to understand what creates value to our customers and courage to experiment and embrace innovative thinking.
• Excellent interpersonal and team working skills to gain access and work with the right external and internal networks.
• Previous experience and results in Sales and customer relationship management.
• Excellent communication skills in English (written and spoken).
• Basic knowledge of contractual and financial terms.
• Good IT skills, CRM (Salesforce).

What KONE can offer: We offer a competitive salary, 25 days holiday and additional Bank Holidays, 1 paid Volunteering Day, Company Pension Scheme, Private Medical Insurance, Quarterly Commission, EV Car, PDI, Dental Plan, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced lifts industry leaders, Kone Discounts, 24/7 GP Support & Wellbeing Access, Hybrid Working.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html