Sales Executive - Charities & Housing

Phoenix Software; Pocklington; On-site; GBP 35,000 - 55,000; Full time

Job summary

Phoenix Software, a leading UK IT solutions and managed service provider, is hiring a Sales Executive to focus on the charities and housing sector. You will identify, develop and convert opportunities, build a strong pipeline and manage deals through the full sales cycle, aligning Phoenix solutions with customer objectives.

Based at our Pocklington HQ with hybrid working (minimum two days in the office), you will nurture relationships with senior stakeholders, grow existing accounts and exceed

Qualifications

• Proven experience in a sales, account management or business development role.
• Strong track record of generating new business and developing customer relationships.
• Confidence engaging with senior stakeholders and decision-makers.
• Knowledge of the Charities and/or Housing sectors would be advantageous.
• Understanding of public sector procurement and framework-based purchasing is desirable.
• Excellent communication, relationship-building and negotiation skills.
• Strong commercial awareness and ability to identify growth opportunities.
• Self-motivated, organised and results-driven.
• Experience within the IT, technology or managed services sector would be advantageous but is not essential.

Responsibilities

• Identify, develop and convert new business opportunities within the Charities and Housing sectors.
• Build and maintain a strong pipeline through proactive prospecting, networking and outreach activity.
• Develop trusted relationships with key stakeholders and decision-makers.
• Understand customer challenges and align Phoenix solutions to meet their business objectives.
• Manage opportunities effectively through the full sales cycle, from initial engagement to close.
• Grow and develop existing customer accounts by identifying additional opportunities and cross-sell potential.
• Maintain accurate pipeline, forecasting and customer information within CRM systems.
• Work closely with internal teams, including pre-sales, vendors and services, to deliver successful customer outcomes.
• Keep up to date with market trends, procurement routes and developments across the Charities and Housing sectors.
• Achieve and exceed individual sales, revenue and activity targets.

Skills

Sales experience

Account management

Business development

Stakeholder management

Prospecting

Relationship building

Negotiation

Commercial awareness

IT/Managed services knowledge

Tools

CRM

Job description

Overview of the role

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services.

Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day.

Due to continued growth, we are hiring a new Sales Executive to focus on overseeing sales opportunities in the charities and housing sector.

What will you be doing?

• Identify, develop and convert new business opportunities within the Charities and Housing sectors.
• Build and maintain a strong pipeline through proactive prospecting, networking and outreach activity.
• Develop trusted relationships with key stakeholders and decision-makers.
• Understand customer challenges and align Phoenix solutions to meet their business objectives.
• Manage opportunities effectively through the full sales cycle, from initial engagement to close.
• Grow and develop existing customer accounts by identifying additional opportunities and cross-sell potential.
• Maintain accurate pipeline, forecasting and customer information within CRM systems.
• Work closely with internal teams, including pre-sales, vendors and services, to deliver successful customer outcomes.
• Keep up to date with market trends, procurement routes and developments across the Charities and Housing sectors.
• Achieve and exceed individual sales, revenue and activity targets.

Why should you apply?

At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on.

We're proud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work.

When you join Phoenix, you can expect:

• A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback.

• Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas.

• A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens.

A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are.

• Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities.

• Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise.

We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it.

Take a look at our Culture Blueprint to get a real sense of who we are.

What are we looking for?

The right person for this role will be a motivated and customer-focused sales professional with a passion for building relationships and creating new business opportunities. You'll be confident engaging with stakeholders, proactive in your approach and driven to achieve results. Whether your experience comes from technology sales or another consultative sales environment, you'll have a proven ability to win new business, grow customer relationships and identify opportunities that deliver value.

Key Skills & Experience:

• Proven experience in a sales, account management or business development role.
• Strong track record of generating new business and developing customer relationships.
• Confidence engaging with senior stakeholders and decision-makers.
• Knowledge of the Charities and/or Housing sectors would be advantageous.
• Understanding of public sector procurement and framework-based purchasing is desirable.
• Excellent communication, relationship-building and negotiation skills.
• Strong commercial awareness and ability to identify growth opportunities.
• Self-motivated, organised and results-driven.
• Experience within the IT, technology or managed services sector would be advantageous but is not essential.

Practical stuff

Where is the role based?
Primary location is our HQ in Pocklington (YO42)

What about hybrid working?

Two days p/ w in the office is the minimum expectation for this role.

How many interviews?
Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person.

*Important* BPSS Check

As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person.

Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself.

We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be.