Sales Executive

A2Dominion Group; Staines-upon-Thames; Hybrid; GBP 42,000 - 45,000; Full time

Benefits offered by this job

25 days holiday + Bank Holidays up to

Pension up to 8%

Flexible working

Health & lifestyle benefits allowance

Job summary

A2Dominion Group is seeking a Sales Executive to turn customer enquiries into successful home ownership journeys. Based in Staines and working on a hybrid model with site visits, you’ll manage leads across shared ownership, staircasing and related products.

You will own the customer journey from enquiry to sale, focusing on conversion, compliance and customer satisfaction while meeting sales targets. Strong knowledge of shared ownership and CRM usage is essential.

Qualifications

• Strong understanding of shared ownership, resales and/or staircasing.
• Knowledge of Homes England requirements and relevant legislation.
• Proven track record of achieving sales/KPI targets in property.
• Customer-focused with impact on satisfaction.
• Experience using CRM to manage communication and pipelines.

Responsibilities

• Act as the first point of contact for customer enquiries across our sales products.
• Proactively manage and follow up leads to convert enquiries into transactions.
• Own your sales pipeline with regular progress updates and next steps.
• Deliver against sales targets and KPIs including conversion and customer satisfaction.
• Maintain high inbound/outbound activity to drive sales performance.
• Use CRM to manage workload and keep accurate records.
• Explain sales processes, eligibility, valuations, and timescales clearly.
• Conduct property viewings, open days and virtual appointments when required.
• Collaborate with Sales Progressors to ensure smooth transactions and momentum.
• Liaise with purchasers, solicitors, mortgage advisers and stakeholders.

Skills

Shared ownership

CRM experience

Customer focus

Staircasing knowledge

Homes England regulations

Relationship building

Target-driven

Job description

Location: Staines / Hybrid – Site Visits Required

Salary: £42,355-£44,500 (dependent on experience)

Contract type: Permanent – Full Time (35 hours per week, Monday to Friday with Saturday working required on a rota basis)

DBS Level – Basic

Turn customer enquiries into successful home ownership journeys

Are you a driven property sales professional who enjoys building relationships, converting opportunities and delivering an excellent customer experience? Do you thrive in a target-driven environment where proactive follow-up, strong pipeline management and great communication make the difference?

We’re looking for a Sales Executive to join our Sales & Marketing team, managing customer enquiries across a varied portfolio including new-build and second-hand shared ownership, staircasing and buy backs

You’ll take ownership of the customer journey from initial enquiry, proactively managing leads and progressing opportunities through the sales pipeline. With a strong focus on conversion, customer satisfaction and compliance, you’ll help customers navigate the home-buying process while ensuring we achieve our sales and performance targets.

Key Responsibilities

• Act as the first point of contact for customer enquiries across our range of sales products
• Proactively manage and follow up leads, maximising opportunities to convert enquiries into successful transactions
• Take ownership of your sales pipeline, ensuring prospects are actively progressed with clear next steps and regular communication
• Deliver against individual sales targets and KPIs including conversion rates, response times, pipeline progression and customer satisfaction
• Maintain high levels of inbound and outbound customer activity to drive sales performance
• Use CRM systems effectively to manage workload, prioritise activity and maintain accurate customer and transaction records
• Deliver a professional, responsive and customer-focused experience throughout the sales journey
• Clearly explain sales processes, eligibility criteria, valuations and timescales, helping customers understand what happens at each stage
• Conduct property viewings, open days and virtual appointments where required
• Work closely with Sales Progressors and other colleagues to ensure transactions progress smoothly and efficiently
• Liaise with purchasers, solicitors, mortgage advisers and other stakeholders to resolve issues and maintain momentum
• Manage nomination and allocation processes in line with Local Authority and Section 106 requirements
• Ensure sales activity and documentation comply with internal policies, audit standards and regulatory requirements, including Anti-Money Laundering, Data Protection and the New Homes Quality Code

More About You

• A strong understanding of shared ownership, resales and/or staircasing
• Knowledge of Homes England requirements, Shared Ownership processes and relevant Right to Buy/Right to Acquire legislation
• A proven track record of achieving or exceeding sales and KPI targets within the property industry, including experience within Shared Ownership
• Experience working within a customer-focused environment with a demonstrable impact on customer satisfaction
• Experience using CRM systems to manage customer communication, pipelines and record keeping
• The ability to build effective relationships and rapport with a wide range of customers and stakeholders
• A results-focused mindset and the ability to perform effectively within a target-driven environment

Choosing us is easy

As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

We offer a wide range of staff benefits. For this role, these include:

• 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
• Up to 8% contributory pension
• Flexible working
• All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family

Inclusion at A2Dominion

We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria.

Reasonable adjustments are available throughout the process - just contact our Resourcing Team at [e-mail]

We know some people may hesitate to apply unless they meet every requirement. If that’s you, we’d still encourage you to apply - or get in touch with us to talk it through.

At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.

This vacancy is being managed by Danny Banks. The role closes on 7th September 2026 and we reserve the right to close early upon appointment of the right candidate.