Sales Executive

Daisy Group™; Sheffield; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

25 days holiday

Birthday day off

Referral bonus £500

Professional development

Eye care vouchers

O2/Virgin Media deals

Retailer discounts

Job summary

Daisy Group, now operating as part of the Virgin Media O2 Business family, is recruiting a Sales Executive in Sheffield. You will drive revenue and reduce churn by engaging SME customers, delivering tailored telecoms solutions, and expanding accounts.

The role emphasizes proactive selling, strong relationship building, and meeting targets in a fast-paced environment with UK-based customers.

Qualifications

• B2B sales experience preferred.
• Ability to upsell and cross-sell.
• Excellent written and verbal communication.

Responsibilities

• Handle inbound and outbound calls with UK B2B customers.
• Build and maintain relationships with SME customers.
• Identify upsell and cross-sell opportunities to increase revenue.
• Work towards and exceed sales targets and KPIs.
• Use CRM to manage opportunities and track interactions.
• Collaborate with teams to ensure a seamless customer experience.

Skills

Sales experience

Telecoms sales

Interpersonal skills

CRM experience

Time management

Tools

CRM systems

Microsoft Office

Job description

Following the merger between Virgin Media O2 Business and Daisy Group last year, we’re taking the next step in our journey by announcing our new brand!.

As O2 Business, we believe in the wonder of simplicity; the joy of that comes when technology works as it should, with reliability, clarity, and speed.

We’re incredibly excited about this next step in our journey and you could be on that journey too.

We’re looking for a passionate and driven Sales Executive.

This is an exciting opportunity to step into a fast-paced, target-driven role where you’ll focus on reducing customer churn, driving revenue, and strengthening relationships with SME customers. The Sales Executive is responsible for handling inbound and outbound customer interactions, identifying opportunities to upsell and cross-sell products and services, and delivering tailored solutions that help businesses grow. Your contribution will support customer retention, revenue growth and the overall success of a high-performing sales team.

Job Title: Sales Executive

Salary: £25,000 per annum + uncapped commission (OTE £45,000 per annum)

Location: Sheffield

Hours of work: Monday to Friday 8:30/9:00 - 17:00/17:30 (37.5 hours)

What You’ll Be Doing

• Handle inbound and outbound calls with UK B2B customers, identifying customer needs and offering tailored O2 Business solutions.
• Build and maintain strong relationships with SME customers, supporting them throughout the full sales journey.
• Identify and maximise upsell and cross-sell opportunities across campaigns to increase customer value and revenue.
• Work towards and exceed sales targets, KPIs and performance objectives in a fast-paced environment.
• Use CRM systems to manage opportunities, maintain accurate records and track customer interactions.
• Collaborate with sales and operational teams to ensure a seamless customer experience and resolve customer queries efficiently.

What We’re Looking For

• Previous sales experience is desirable, ideally within telecoms, energy or merchant services.
• Strong interpersonal skills with the ability to build rapport, understand customer needs and confidently handle objections.
• Highly motivated and proactive, with the ability to work independently and as part of a team.
• Excellent organisational and time management skills, with the ability to manage multiple leads and priorities effectively.
• Strong written and verbal communication skills, with the ability to explain products and solutions clearly and professionally.
• Experience using CRM systems, Microsoft Office and other business tools to manage activity and customer information.

What's In It For You

Our ethos is simple: the more you put in, the more you get out.

What We Offer

• 25 days holiday + bank holidays, with an extra day for each year of service (up to 30 days!)
• An extra day off on your birthday or if you're getting married
• £500 referral bonus - bring great people, get rewarded!
• Professional development - training and support to help you grow
• Eye care vouchers and discounted Medicash membership for healthcare savings
• Exclusive Virgin media and O2 deals for you and your family/friends
• Exclusive discounts and savings at over 1,200 retailers

Ready to accelerate your sales career?

At O2 Business, we invest in people who are driven to succeed. As a Sales Executive, you'll build strong customer relationships, identify new opportunities, and play a key role in driving revenue growth while helping UK businesses find the right solutions to support their success.