Sales Executive

Stafforce Recruitment; Loughborough; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Company pension

Sick pay

23 days annual leave + Bank Holidays

Employee discount

Free on-site parking

Job summary

Nicholas Associates Group is seeking a Sales Executive on the outskirts of Loughborough for a permanent, office-based role working Monday to Friday, 9:00am to 5:30pm.

The role combines inbound sales, outbound account management and sales administration to create a positive customer experience and drive business growth. Salary is circa £28,000 to £30,000 per annum depending on experience.

Qualifications

• Enthusiastic, organised and confident communicator, comfortable engaging with customers by phone and email.
• Sales driven with ability to build rapport quickly and deliver an exceptional customer experience.
• Experience in internal sales, sales support, or account management in a customer-focused role.
• Experience making outbound sales calls and supporting customer account development.
• Excellent verbal and written communication skills with strong customer service abilities.
• Good IT skills including Microsoft Office and Outlook; experience using a CRM system is advantageous.

Responsibilities

• Handle inbound sales calls, understand customer requirements and convert enquiries into sales opportunities.
• Manage the shared sales inbox, respond promptly and professionally to customer enquiries, quotes, and order updates.
• Make outbound calls to existing and prospective customers to build relationships and promote products and campaigns.
• Process customer orders accurately and efficiently via telephone and email.
• Prepare, send and follow up quotations to maximise sales opportunities.
• Maintain accurate customer records and sales activity in the CRM system.

Skills

Outbound sales

Account management

Customer service

CRM experience

Communication skills

Tools

CRM system

Microsoft Office & Outlook

Job description

We are currently recruiting for a Sales Executive to join our client on the outskirts of Loughborough. This is a permanent, office-based role working Monday to Friday, 9:00am to 5:30pm.

Sales Executive Salary: Circa £28,000 to £30,000 per annum, depending on experience.

Benefits

• Company pension scheme
• Company sick pay scheme
• 23 days' annual leave plus Bank Holidays
• Employee discount
• Free on-site parking

About the Sales Executive Role

The Sales Executive role combines inbound sales, outbound account management and sales administration. Creating a positive customer experience and supporting business growth.

Key Responsibilities

• Handle inbound sales calls, understand customer requirements and convert enquiries into sales opportunities.
• Manage the shared sales inbox, responding promptly and professionally to customer enquiries, quotation requests and order updates.
• Make outbound calls to existing and prospective customers to build relationships, follow up quotations, generate new opportunities and promote products, offers and campaigns.
• Process customer orders accurately and efficiently via telephone and email.
• Prepare, send and follow up quotations to maximise sales opportunities.
• Maintain accurate customer records, sales activity and communication history within the company CRM system.
• Develop a strong understanding of the company's products and services through ongoing training and day-to-day customer interactions.
• Work closely with colleagues across all departments to support a smooth customer journey and consistently high service standards.
• Support the wider Sales Team with administrative and operational tasks as required.

About You

• Enthusiastic, organised and confident communicator, comfortable engaging with customers by phone and email.
• Sales driven and able to build rapport quickly and committed to delivering an exceptional customer experience.
• Positive, proactive and solutions-focused, with the confidence to identify and pursue sales opportunities.
• Previous experience in internal sales, sales support, account management or another customer-focused sales role.
• Experience making outbound sales calls and supporting customer account development.
• Excellent verbal and written communication skills, supported by strong customer service abilities.
• Good IT skills, including Microsoft Office and Outlook; experience using a CRM system would be advantageous.
• Highly organised, with the ability to prioritise workload, manage multiple tasks and work effectively as part of a team.

This is an exciting opportunity for someone who enjoys building relationships, sales driven and delivering excellent customer service.

S14

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies