Internal Sales Executive

Vanilla Recruitment (UK) Ltd; Loughborough; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

23 days annual leave

Employee discount & benefits scheme

Free on-site parking

Job summary

Vanilla Recruitment (UK) Ltd is recruiting an Internal Sales Executive for a Shepshed-based role near Loughborough. The role blends customer service, account management and sales administration to help customers find the right solutions.

The position offers £28,000–£30,000 per annum, Monday to Friday, 9am–5:30pm, with 23 days annual leave plus Bank Holidays, free on-site parking and an employee discount & benefits scheme. An office-based role supporting a friendly team.

Qualifications

• Previous experience in an Internal Sales Executive, account management or customer-focused sales role.
• Proven track record of making outbound sales calls and developing customer relationships.
• Excellent verbal and written communication skills.
• Strong customer service skills with a positive and solution-focused approach.
• Good IT skills, including Microsoft Office and Outlook.
• Experience using a CRM system would be advantageous.
• Well-organised with the ability to manage multiple priorities and work within a team.

Responsibilities

• Handle inbound sales enquiries, identify customer requirements and convert opportunities into sales.
• Manage customer enquiries via telephone, email and the shared sales inbox.
• Prepare, issue and follow up quotations to maximise sales opportunities.
• Make outbound calls to existing and prospective customers to build relationships and promote products.
• Process customer orders accurately and efficiently, ensuring a smooth customer journey.
• Maintain accurate customer records using the company CRM system.
• Collaborate with colleagues across the business.

Skills

Customer service

Inbound sales

Outbound calls

Relationship building

Microsoft Office

CRM system

Teamwork

Tools

CRM system

Microsoft Office

Job description

We’re currently recruiting on behalf of a successful and growing business in Shepshed that is looking to add an Internal Sales Executive to its friendly and supportive sales team. The vacancy offers a varied role combining customer service, account management and sales administration, making it an excellent opportunity for someone who enjoys building relationships and helping customers find the right solutions.

• £28,000 – £30,000 per annum
• Monday to Friday, 9am – 5:30pm
• Office-based role in Shepshed, near Loughborough
• 23 days annual leave plus Bank Holidays
• Employee discount & benefits scheme
• Free on-site parking

Duties and responsibilities:

• Handlinginbound sales enquiries, identifying customer requirements and converting opportunities into sales
• Managingcustomer enquiries via telephone, email and the shared sales inbox
• Preparing, issuingand following up quotations to maximise sales opportunities
• Makingoutbound calls to existing and prospective customers to build relationships, develop accounts and promote products and offers
• Processing customer orders accurately and efficiently, ensuring a smooth customer journey
• Maintaining accurate customer records and activity using the company CRM system
• Collaboratingwith colleagues across the business

Required skills and experience:

• Previous experience in an Internal Sales Executive, account management or customer-focused sales role
• Proven track record ofmaking outbound sales calls and developing customer relationships
• Excellent verbal and written communication skills
• Strong customer service skills with a positive and solution-focused approach
• Good IT skills, including Microsoft Office and Outlook
• Experience using a CRM system would be advantageous
• Well-organised with the ability to manage multiple priorities, identify sales opportunities and work effectively as part of a team