Sales Executive

Lithia UK; Knightsbridge; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

40-hour working week

Pension

Life assurance

33 days holiday including bank holiday

Exclusive car discounts

Job summary

Lithia UK, in partnership with Jaguar, is seeking a Sales Executive to create unforgettable customer journeys from enquiry to handover. You’ll build product knowledge, drive sales while upholding FCA standards, and deliver exceptional service.

Join a high-performing team, benefit from industry-leading training, and grow within automotive retail in a dynamic Knightsbridge setting.

Qualifications

• Passion for delivering exceptional customer experiences.
• Excellent communication and relationship‑building skills.
• Full UK driving licence.
• Willingness to learn and develop within automotive retail.

Responsibilities

• Create memorable customer experiences from initial enquiry through to vehicle handover with a premium service.
• Build expert knowledge of Jaguar products, technologies and services as a trusted advisor.
• Maximise every sales opportunity, converting enquiries into appointments and appointments into relationships.
• Guide customers through the sales journey, recommending products, finance solutions and protection packages.
• Deliver outstanding outcomes while achieving sales, finance and customer-satisfaction targets.
• Ensure all activities comply with FCA regulations and company processes.

Skills

Customer service

Communication

Relationship building

Target driven

Team player

Digital literacy

UK driving licence

Tools

CRM systems

Job description

Competitive salary, 40-hour working week, pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services.

Do you have a passion for delivering exceptional customer experiences? Are you motivated by success, enjoy building lasting relationships, and want to represent one of the world's most iconic automotive brands? If so, we'd love to welcome you to the team at Jaguar.

As a Sales Executive, you'll play a pivotal role in creating unforgettable customer journeys—from the very first enquiry through to the exciting moment your customer drives away in their new vehicle.

No matter your background, if you have the passion and ambition to succeed, we'll provide the tools, industry-leading training, and ongoing support you need to build a rewarding career. Backed by experienced leaders who are invested in your success, you'll have every opportunity to develop your skills, achieve your goals, and progress within Lithia UK.

Your role:

Every day is different, but you'll be responsible for delivering an exceptional experience while helping customers find the Jaguar that's right for them.

You'll:

• Create memorable customer experiences from initial enquiry through to vehicle handover, delivering a personalised and premium service at every stage.
• Build expert knowledge of Jaguar's products, technologies, and services, becoming a trusted advisor who represents the brand with confidence and pride.
• Manage and maximise every sales opportunity, converting enquiries into appointments and appointments into lasting customer relationships.
• Guide customers through the entire sales journey, identifying their needs and recommending the products, accessories, finance solutions, and protection packages that best suit their lifestyle.
• Deliver outstanding customer outcomes while consistently achieving individual sales, finance, and customer satisfaction objectives.
• Ensure all sales activities are completed in line with FCA regulations and company processes, always treating customers fairly and acting with integrity.

What you'll bring:

We're looking for people who are passionate about customers, motivated by success, and excited by the opportunity to build a career in automotive retail.

You'll have:

• A genuine passion for delivering exceptional customer service and creating experiences that customers will remember.
• Excellent communication and relationship-building skills, with the confidence to engage customers and understand their individual needs.
• A proactive, ambitious mindset with the motivation to exceed targets and continuously improve your performance.
• A collaborative approach, enjoying working as part of a supportive, high-performing team where everyone contributes to success.
• A commitment to learning, taking ownership of your development, and building the knowledge required to succeed in a regulated sales environment.
• Confidence using digital systems and technology to manage customer enquiries and sales activities effectively.
• A full UK driving licence, giving you the opportunity to experience and showcase an exciting range of Jaguar vehicles.

What we can offer you:

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
• Celebrate your special day with an extra day off on your birthday
• Our industry-leading Family Leave Policies ensure you’re supported when it matters most
• Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive
• Take a paid day to volunteer and give back to a cause close to your heart
• We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
• Unlock your potential with tailored training and endless career growth opportunities
• Commute for less with our cycle to work scheme
• Access high street discounts to make the everyday a little more rewarding
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme

At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.

Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law.

We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: [e-mail]. Our team will be happy to support you throughout every stage of the process.