Sales Executive

Lithia UK; Greater London; On-site; GBP 26,000 - 40,000; Full time

Benefits offered by this job

33 days holiday

Birthday day off

Family leave policies

Salary sacrifice car scheme

Volunteer day

Long service milestone anniversaries

Training and career growth

Cycle to work

High street discounts

Referral scheme

Job summary

Lithia UK, Jaguar Knightsbridge, is seeking a Sales Executive to create unforgettable customer journeys from first enquiry to handover of a new vehicle. You will build expert product knowledge, advise customers confidently, and maximise sales opportunities while ensuring a premium experience at every step.

Join a team backed by experienced leaders, with industry training and development opportunities, and a strong focus on customer satisfaction within FCA-compliant processes.

Qualifications

• Customer-service oriented with a focus on delivering exceptional experiences.

Responsibilities

• Create memorable customer experiences from initial enquiry through to vehicle handover.
• Build knowledge of Jaguar products and services to advise customers confidently.
• Manage sales opportunities and convert enquiries into appointments and relationships.

Job description

Lithia Jaguar Knightsbridge

Competitive salary, 40-hour working week, pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services.

Do you have a passion for delivering exceptional customer experiences? Are you motivated by success, enjoy building lasting relationships, and want to represent one of the world's most iconic automotive brands? If so, we'd love to welcome you to the team at Jaguar.

As a Sales Executive, you'll play a pivotal role in creating unforgettable customer journeys—from the very first enquiry through to the exciting moment your customer drives away in their new vehicle.

No matter your background, if you have the passion and ambition to succeed, we'll provide the tools, industry-leading training, and ongoing support you need to build a rewarding career. Backed by experienced leaders who are invested in your success, you'll have every opportunity to develop your skills, achieve your goals, and progress within Lithia UK.

Your role:

• Create memorable customer experiences from initial enquiry through to vehicle handover, delivering a personalised and premium service at every stage.


• Build expert knowledge of Jaguar's products, technologies, and services, becoming a trusted advisor who represents the brand with confidence and pride.


• Manage and maximise every sales opportunity, converting enquiries into appointments and appointments into lasting customer relationships.


• Guide customers through the entire sales journey, identifying their needs and recommending the products, accessories, finance solutions, and protection packages that best suit their lifestyle.


• Deliver outstanding customer outcomes while consistently achieving individual sales, finance, and customer satisfaction objectives.


• Ensure all sales activities are completed in line with FCA regulations and company processes, always treating customers fairly and acting with integrity.

What you'll bring:

We're looking for people who are passionate about customers, motivated by success, and excited by the opportunity to build a career in automotive retail.

You'll have:

• A genuine passion for delivering exceptional customer service and creating experiences that customers will remember.


• Excellent communication and relationship-building skills, with the confidence to engage customers and understand their individual needs.


• A proactive, ambitious mindset with the motivation to exceed targets and continuously improve your performance.


• A collaborative approach, enjoying working as part of a supportive, high-performing team where everyone contributes to success.


• A commitment to learning, taking ownership of your development, and building the knowledge required to succeed in a regulated sales environment.


• Confidence using digital systems and technology to manage customer enquiries and sales activities effectively.


• A full UK driving licence, giving you the opportunity to experience and showcase an exciting range of Jaguar vehicles.

What we can offer you:

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love


• Celebrate your special day with an extra day off on your birthday


• Our industry-leading Family Leave Policies ensure you9re supported when it matters most


• Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive


• Take a paid day to volunteer and give back to a cause close to your heart


• We believe in recognising dedication and loyalty, that9s why we celebrate long service milestone anniversaries


• Unlock your potential with tailored training and endless career growth opportunities


• Commute for less with our cycle to work scheme


• Access high street discounts to make the everyday a little more rewarding


• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme

At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, were passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and youll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If youre ready to make an impact in an environment that empowers you to drive change, wed love to have you with us on this journey.

Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law.

We are committed to making the recruitment journey accessible to all. If you need any additional support with your application or have specific requirements at any stage, please contact us for assistance.