Sales Executive

Four Seasons Recruitment Ltd (Fashion & Retail); Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

An esteemed luxury brand is seeking a Sales Advisor to join their flagship boutique in London. This role is pivotal in delivering exceptional customer experiences while achieving sales targets. As an ambassador of the brand, you'll welcome clients, educate them on product quality, and maintain the boutique's aesthetic. With a focus on fine jewellery, your expertise in diamonds and gemstones will be invaluable. Enjoy a rewarding career in a prestigious environment that values craftsmanship and client relationships. If you have a passion for luxury retail and a strong client network, this opportunity is perfect for you.

Benefits

Every Sunday off

Employee discounts

Training and development opportunities

Qualifications

• Strong fine jewellery experience is essential.
• Knowledge of diamonds and gemstones is crucial.
• Established client book preferred.

Responsibilities

• Achieving sales objectives and maintaining client relationships.
• Providing excellent customer service and after-sales support.
• Maintaining the aesthetic quality of the store.

Skills

Fine jewellery experience

Knowledge of diamonds and gemstones

Excellent communication skills

Client relationship management

Sales objectives achievement

Education

GIA or similar certification

Job description

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I am currently working with a pioneer of the fine jewellery world, a brand that is internationally admired for their diamond craftmanship, and the uniqueness of their products. The brand’s desire to create objects of rare beauty has made them renowned for their distinct and unique style.

As an ambassador within the Flagship boutique, you are responsible for welcoming clients, introducing them to the heritage of the brand, and ensuring exceptional customer experience is maintained whilst achieving sales targets.

As a Sales Advisor you will play an essential part in the smooth running of the boutique and seamless customer journey.

Role and Responsibilities:

• Achieving sales objectives and targets.
• Developing and maintaining a close network of loyal clientele
• Attending social functions within the community to generate new clientele; invite current and prospective clients to in-store events
• Supporting with in-store displays each morning; assure displays are broken down each evening and products are stored in the safe every evening
• Providing excellent customer service. Follow up on after sales service/follow repair process from start to finish.
• Implementing policies and procedures established by the company, i.e. security policy, consignment, after sales service, valuation request, Human Resources policies, etc.
• Educating clients on product quality and standards.
• Maintaining the aesthetic quality of the store.

About You:

• Strong fine jewellery experience and knowledge is essential for this role
• Strong knowledge of diamonds, gemstones, and fine jewellery is essential. GIA or similar certification is preferable.
• Established and transferrable client book
• Excellent verbal and written communication skills
• Presentable and authentic
• Knowledge and understanding of slow sales
• Fluent in English. Additional language is advantageous
• Up to £45,000 per annum
• EVERY SUNDAY OFF as the boutique is closed

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Retail Luxury Goods and Jewelry

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