Sales Executive

Hill Group UK; Cranbrook; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Private healthcare

Wellbeing platform

Incentive scheme

Retail discounts

Volunteering days

Learning opportunities

Job summary

Hill Group UK is seeking a Sales Executive to be the face of our developments, helping customers find their perfect home while achieving monthly reservation, exchange and completion targets. From first enquiry to key handover, you’ll deliver an outstanding customer experience that reflects Hill’s commitment to quality.

This hands-on, commercially driven role requires strong customer service, solid communication skills, and the ability to work with the sales, legal and construction teams to turn

Qualifications

• Experience in new home or property sales.
• Understanding conveyancing and mortgage milestones.
• Strong customer service and communication skills.
• Ability to use CRM systems and reporting tools.
• Excellent organisation and ability to meet deadlines.

Responsibilities

• Secure reservations, exchanges and completions in line with monthly targets.
• Follow up leads and qualify customer needs and affordability.
• Maintain accurate customer records using Sales Seek, YourKeys and other systems.
• Guide buyers through the Hill Customer Journey from enquiry to handover.
• Promote our mortgage brokers and solicitors to support exchanges.
• Manage contracts, reservation paperwork and AML compliance.
• Liaise with construction and site teams to ensure homes are ready for completion.
• Conduct home demonstrations and key handovers.
• Support site launches, marketing events and promotional activity.
• Stay informed on local market trends and competitor schemes.

Skills

Sales experience

Customer service

CRM experience

Communication

Organisation

Team collaboration

Compliance awareness

Tools

CRM software

Reporting tools

Job description

Guide customers home—deliver exceptional sales and service.

As a Sales Executive at Hill, you’ll be the face of our developments—helping customers find their perfect home while meeting reservation, exchange, and completion targets. From first enquiry to key handover, you’ll deliver an outstanding customer experience and ensure every step of the journey reflects Hill’s commitment to quality.

This is a hands‑on role for someone who’s commercially driven, people‑focused, and passionate about property. You’ll work closely with the wider sales, legal and construction teams to help turn plans into places—and enquiries into happy homeowners.

What you’ll do:

• Secure reservations, exchanges and completions in line with monthly targets
• Follow up leads and qualify customer needs and affordability
• Maintain accurate customer records using Sales Seek, YourKeys and other systems
• Guide buyers through the Hill Customer Journey from enquiry to handover
• Promote our recommended mortgage brokers and solicitors to support exchanges
• Manage contracts, reservation paperwork and AML compliance
• Liaise with construction and site teams to ensure homes are ready for completion
• Conduct home demonstrations and key handovers
• Support site launches, marketing events and promotional activity
• Stay informed on local market trends and competitor schemes

What we’re looking for:

• Experience in new home or property sales
• Understanding of the conveyancing process and mortgage milestones
• Strong customer service and communication skills
• Confidence using CRM systems and reporting tools
• Excellent organisation and ability to work to deadlines
• Comfortable working independently and in a team
• Professional, proactive and aligned with Hill’s values
• Compliance awareness and a commitment to delivering NHBC / HBF Five Star service

What you’ll get:

• 26 days holiday
• Private healthcare and wellbeing platform
• Hill Incentive scheme and retail discounts
• Volunteering days and continuous learning opportunities
• A high-performing and supportive team culture
• competitive salary and package

Why Hill?

At Hill, we offer more than just a job — we offer the opportunity to make a real and lasting impact. Every person here contributes to delivering sustainable, high-quality homes and shaping vibrant communities across the UK.

Our culture is underpinned by our values:

• Ambition – we set bold goals and support each other to exceed them
• Impact – we focus on delivering meaningful outcomes
• Agility – we move quickly, adapt confidently, and embrace change
• Collaboration – we work together to achieve more, sharing success along the way

As a privately owned business, we’re able to move with pace and purpose. We invest in people, support career growth, and empower individuals to lead from wherever they stand. Hard‑working, driven people thrive here — and are recognised for what they deliver and how they deliver it.

Join Hill and be part of a forward‑thinking, values‑led team. Together, we’re not just building homes — we’re building a lasting legacy.

We are proud to be a Disability Confident Employer. We welcome applications from all backgrounds and can provide adjustments throughout the recruitment process.